Service Management Specialist

2 weeks ago


Bengaluru, Karnataka, India IN19 Alcon Laboratories (India) Pvt Ltd Company Full time
General Information Technology work involves managing or performing work across multiple areas of an organization's overall IT Platform/Infrastructure including analysis, development, and administration of:

  • IT Systems Software, Hardware, and Databases
  • Data & Voice Networks
  • Data Processing Operations
  • End User Technology & Software Support Conducts cost/benefit analyses for proposed IT projects as input to the organization's IT roadmap.
Manage and maintain the Configuration Management Database (CMDB) to ensure accuracy and integrity of IT assets and configurations. Collaborate with IT teams to integrate data sources and enforce data governance policies. Utilize CMDB tools and best practices to support change management and optimize IT service delivery.

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