Gallagher - Disaster Recovery Specialist - Business Continuity

1 week ago


Bengaluru, Karnataka, India Gallagher Service Center LLP Full time

Join our team as a Disaster Recovery Specialist at Team Technology Your main role is to support the IT DR Manager and the Senior DR Specialists & Business Continuity Analyst in efficiently managing assigned administrative tasks for Continuity Planning documentation & review, Continuity Testing, Vendor Continuity Assurance, and IT DR Service On-boarding.

You'll play a critical role in ensuring the smooth operation of the entire IT Continuity process lifecycle within the team.

In addition, you'll be responsible for supporting and delivering ad-hoc Continuity-related assignments and any CSI-type works.



Key Responsibilities:
  • Create, develop, and maintain Disaster Recovery plans covering in-scope business and IT systems.
  • Maintain Corporate DR Planning tools like DRAIP, JIRA, and shared docs such as the Team Testing schedule.
  • Create, arrange, manage, and conduct physical testing of Disaster Recovery Plans by:
Creating and maintaining specific DR test run-books.

  • Negotiate and agree on specific dates/times to run tests with App Stakeholders.
  • Create and progress formal IT Change Control approvals.
  • Arrange/book appropriate test resources.
  • Ensure preTest communications are sent to business & IT users.
  • Manage/coordinate resources during each DR Test delivery.
  • Gather and collate DR test results/evidence from participants.
  • Create and store DR Test Reports to evidence test completion.
  • Carry out DR test reruns if necessary.
  • Ensure DR Tests are conducted safely and securely without affecting production systems.
  • Receive direction from and support Senior Disaster Recovery Specialists with department deliverables.
  • Assist business & IT projects with DR process information & advice.
  • Escalate identified gaps within the DR environment to the Senior DR Recovery Specialist.
  • Stay updated on BC/DR industry best practices that may impact BC/DR deliveries.
  • Comply with AJG Professional Standards Manual following internal policies and procedures, statutory requirements, laws, rules, regulations, and Gallagher's shared values.
  • Perform ad hoc tasks as requested by management.


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