Client Relationship Intern

1 week ago


Noida, Uttar Pradesh, India Tech2Globe Web Solutions LLP Full time

As a Client Relationship Intern at Tech2globe Web Solutions, you will play a vital role in nurturing and maintaining positive relationships with our clients.

This position offers a hands-on experience in understanding client needs, providing support, and ensuring client satisfaction.

You will work closely with the Client Relationship Manager and other team members to ensure smooth communication and effective resolution of client inquiries and concerns.


Responsibilities:

  • Assist in managing client accounts and maintaining a database of client information.
  • Coordinate with internal teams to address client needs and provide timely solutions.
  • Assist in drafting proposals, contracts, and other documents as needed.
  • Help organize client meetings and presentations, including preparing materials and agendas.
  • Conduct research on client industries and competitors to better understand client needs and preferences.
  • Monitor client satisfaction levels and gather feedback to identify areas for improvement.
  • Assist in developing and implementing client retention strategies.
  • Collaborate with marketing and sales teams to support client engagement initiatives.
  • Perform administrative tasks such as filing, data entry, and preparing reports as required.

Qualifications:

  • Currently pursuing (2nd year) or recently graduated with a degree in Business Administration, Marketing, Communications, or a related field.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work both independently and as part of a team in a fastpaced environment.
  • Prior experience in customer service or clientfacing roles is a plus.
  • Knowledge of CRM software (e.g., Salesforce) is an advantage.
  • Enthusiasm for learning and willingness to take on new challenges.
  • Proactive attitude and ability to prioritize tasks effectively.
  • Legal eligibility to work in the specified location.

Job Types:
Full-time, Permanent, Fresher, Internship

Pay:
₹8, ₹12,000.00 per month

Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)

Work Location:
In person

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