Client Servicing Executive

2 weeks ago


Noida, Uttar Pradesh, India Analytics cloud Full time

Key Responsibilities:

  • Assistance in

Project Management:

Assist in managing client projects by coordinating with internal teams (such as creative, production, and marketing) to ensure timely delivery of services and solutions.


  • Client Relationship Management: Build and maintain strong, longlasting client relationships by understanding their business needs, anticipating future requirements, and proactively addressing concerns.
  • Documentation and Reporting: Maintain accurate records of client interactions, project details, and feedback. Prepare reports and presentations for client meetings and internal discussions.
  • Quality Assurance: Ensure the quality of deliverables by conducting regular checks and seeking client feedback. Address any issues or concerns raised by clients promptly and effectively.
  • Market Research: Stay updated on industry trends, competitor activities, and market developments to provide insights and suggestions for enhancing client satisfaction and improving services.
  • Team Collaboration: Collaborate with internal teams, including sales, marketing, and operations, to ensure alignment on client objectives and strategies.
  • Administrative Tasks: Perform administrative tasks such as scheduling meetings, preparing agendas, and maintaining client databases.

Requirements:

  • Bachelor's degree in business administration, marketing, communications, or a related field.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritise tasks effectively.
  • Attention to detail and excellent organisational skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Customerfocused mindset with a passion for building relationships.
  • Willingness to learn and adapt to new challenges.
  • Previous internship or work experience in client servicing or a related field is a plus.

Job Types:
Full-time, Fresher

Pay:
₹9, ₹15,833.92 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday

Experience:

- total work: 1 year (preferred)

Work Location:
In person

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