Client Servicing Executive
2 weeks ago
Key Responsibilities:
- Assistance in
Project Management:
Assist in managing client projects by coordinating with internal teams (such as creative, production, and marketing) to ensure timely delivery of services and solutions.
- Client Relationship Management: Build and maintain strong, longlasting client relationships by understanding their business needs, anticipating future requirements, and proactively addressing concerns.
- Documentation and Reporting: Maintain accurate records of client interactions, project details, and feedback. Prepare reports and presentations for client meetings and internal discussions.
- Quality Assurance: Ensure the quality of deliverables by conducting regular checks and seeking client feedback. Address any issues or concerns raised by clients promptly and effectively.
- Market Research: Stay updated on industry trends, competitor activities, and market developments to provide insights and suggestions for enhancing client satisfaction and improving services.
- Team Collaboration: Collaborate with internal teams, including sales, marketing, and operations, to ensure alignment on client objectives and strategies.
- Administrative Tasks: Perform administrative tasks such as scheduling meetings, preparing agendas, and maintaining client databases.
Requirements:
- Bachelor's degree in business administration, marketing, communications, or a related field.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritise tasks effectively.
- Attention to detail and excellent organisational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Customerfocused mindset with a passion for building relationships.
- Willingness to learn and adapt to new challenges.
- Previous internship or work experience in client servicing or a related field is a plus.
Job Types:
Full-time, Fresher
Pay:
₹9, ₹15,833.92 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Experience:
- total work: 1 year (preferred)
Work Location:
In person
Speak with the employer
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