![Thryve Digital Health LLP](https://media.trabajo.org/img/noimg.jpg)
ServiceNow ITOM Consultant
1 week ago
Role:
ServiceNow ITOM Consultant
(Immediate to 30 days joiners only)
Experience:
6 to 12 years
Work Locations:
Ramanujan IT City, Tharamani, Chennai & MindSpace Hi-Tech City, Madhapur, Hyderabad
Time Zone
: 3PM to 12AM IST
Website Address:
Parent Organization:
Summary:
As a ServiceNow Administrator, your primary responsibility will be to manage and optimize the ServiceNow platform to support the organization's IT Operations Management (ITOM) and IT Service Management (ITSM) processes.
Roles & Responsibilities:
Configuration and Customization:
- Configure and customize ServiceNow modules based on business requirements.
- Develop and maintain workflows, business rules, UI policies, and client scripts.
System Administration:
- Perform routine system administration tasks, including user management, access control, and data maintenance.
- Monitor system performance and troubleshoot issues as they arise.
Integration:
- Implement and manage integrations between ServiceNow and other thirdparty applications.
- Collaborate with development teams to ensure seamless data flow.
ITOM Configuration and development:
- Development, testing, implementation and management in ITOM
- CMDB, Discovery, Service Mapping and event management
- Design technical solutions in various modules of ServiceNow ITSM and ITOM
Upgrades and Patch Management:
- Collaborate with the technical team to plan and execute ServiceNow upgrades.
- Manage patching and ensure the platform is up to date.
Preferred Skills:
- ServiceNow administration and development.
- Experience with ServiceNow ITOM and ITSM modules.
- Scripting languages such as JavaScript.
- ITIL best practices.
- Integration with thirdparty tools.
- Strong analytical and troubleshooting skills.
. Referrals are invited
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