Senior Global Customer Insights Manager

2 weeks ago


Bengaluru, Karnataka, India Novo Nordisk Full time
Are you an experienced primary market research (PMR) professional with a passion for generating and disseminating insights? Do you have ability to build compelling stories when presenting results?


Are you ready to take on a global role and work with cross-functional teams in an international environment? If so, we have an exciting opportunity for you to join our Commercial GBS – diabetes department at Novo Nordisk.

Apply today for a life-changing career


Department - Commercial GBSThe positionAs a Senior Global Customer Insights Manager, you will:Drive high-quality primary market research for key products, portfolios and areas of interest on a country, regional and global level.

Present the delivery of best-in-class customer insight analyses to support senior management in strategic and operational decision-making.

Develop and maintain strong partnership with key stakeholders across HQ, as well as with Regions and Top-10 affiliates to ensure alignment and successful attainment of common targets.

Utilize your industry knowledge on novel methodologies / research design & practices to drive best-in-class results as well as improve processes and systems.

Communicate complex scientific, medical, and commercial information stakeholders at various levels. Lead external vendors and challenge them on the rationale behind insights, approach, and overall quality of deliverables.
Thrive in addressing ambiguity and shifting priorities, demonstrating urgency in your approach to work.
Ensure efficiency of and drive optimization of global market research projects execution.

Ensure compliance on all aspects (sourcing, pharmacovigilance, affiliate approvals, documentation, and reporting, among others) and high capacity for coaching colleagues and operates with a high level of independence in operational decisions.


QualificationsTo be successful in this role, you should have:10+ years of experience in primary market research (PMR) in a Global role, preferably within the pharmaceutical industry and/or in a HQ capacity are an advantage.

Excellent communication skills, with the ability to synthesize and communicate complex ideas effectively, both verbally and in writing to audiences at various levelsExperience working in an international environment with a proven track record of driving alignment with stakeholders in cross-functional and geographically diverse teamsAbility to lead external vendors and challenge them on rationale behind insights, approach and overall quality of deliverables.

Strong presentation skills, with experience in story-building, elevating data into insights drawing implications.
Strong project management / planning, and interpersonal skills


About the departmentThe Commercial GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas within Commercial area including Insulins, GLP1 Diabetes & Obesity, Cardiovascular and Emerging Therapy Areas marketing, Market Access, Insights, Sustainability and Commercial Operations.


Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases.

Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily.

All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world.

We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them.

Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us Together, we go further. Together, we're life changing.

Contact and DeadlineTo get to know us better by visiting Apply by 30th June 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world.

We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures.

We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in.

Together, we're life changing.

  • Bengaluru, Karnataka, India Novo Nordisk AS Full time

    Are you an experienced primary market research (PMR) professional with a passion for generating and disseminating insights? Do you have ability to build compelling stories when presenting results? Are you ready to take on a global role and work with cross-functional teams in an international environment? If so, we have an exciting opportunity for you to...


  • Bengaluru, Karnataka, India Novo Nordisk AS Full time

    Are you an experienced primary market research (PMR) professional with a passion for generating and disseminating insights? Do you have ability to build compelling stories when presenting results? Are you ready to take on a global role and work with cross-functional teams in an international environment? If so, we have an exciting opportunity for you to...


  • Bengaluru, Karnataka, India Novo Nordisk Full time

    Are you an experienced primary market research (PMR) professional with a passion for generating and disseminating insights? Do you have ability to build compelling stories when presenting results? Are you ready to take on a global role and work with cross-functional teams in an international environment? If so, we have an exciting opportunity for you to join...


  • Bengaluru, Karnataka, India Novo Nordisk Full time

    Market Researcher at Novo NordiskDrive the preparation of high-quality market research for key products, portfolios, and areas of interest for the US market.Responsible for vendor management, challenging them with methodology, cost, processes, etc. to improve project output.Deliver best-in-class customer insight analyses to support senior management in...


  • Bengaluru, Karnataka, India Zeta Global Full time

    Hi thereWe on the Zeta Global Data Cloud team are looking for a passionate Marketing Insights & Operations team member, who will be responsible for taking our Opportunity Explorer suite of products to the next level. He/she will support the team in ongoing product rollouts, develop new products and use the data we have to generate insights that solve...


  • Bengaluru, Karnataka, India Amazon Pay(India) Private Lmtd Full time

    Amazon Pay's vision is to simplify lives and fulfill aspirations by making payments trusted, convenient and rewarding. The payments and financial services landscape is fast-paced and dynamic with evolving customer needs. Amazon Pay offers payments, credit, investment and insurance products. We cater to diverse customer preferences across cash habituated,...


  • Bengaluru, Karnataka, India Autodesk Full time

    Position Overview As a Customer Success Insights Analyst, you are responsible for providing analytical expertise to support key strategic and operational initiatives for our Customer Success Organization. Analysts use a range of statistical methods, algorithms, and analysis techniques to advise business leaders on strategy and identify opportunities to...


  • Bengaluru, Karnataka, India Practo Technologies Full time

    Consumer Insights HeadImagine having a mission, not just a job - a mission to shape the future of healthcare with a team of brilliant and passionate individuals, influencing billions of consumers worldwide. This is what drives us at Practo.At Practo, our team comes from diverse backgrounds, united by our goal to empower people globally to lead healthier,...


  • Bengaluru, Karnataka, India Boeing Full time

    Description Qualifications: Boeing India is currently looking for an Analytical Insights Manager (non management position) to join our team . This position will focus on supporting the Boeing Global Services (BGS) business organization. You will work in a one-of-a-kind organization with fascinating solutions that make a difference for real people...


  • Bengaluru, Karnataka, India The Financial Times Full time

    About Us Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of journalists, technologists, product managers, event planners, strategists, commercial and finance experts, marketing and communications specialists - and much more....


  • Bengaluru, Karnataka, India The Boeing Company Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...


  • Bengaluru, Karnataka, India The Boeing Company Full time

    Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...


  • Bengaluru, Karnataka, India Novo Nordisk AS Full time

    Department-Commercial, GBS Location- Novo Nordisk, GBS, Bangalore Are you an expert in pricing strategy and market access? Do you have experience in the pharmaceutical industry? We are looking for a Sr. Associate Global Pricing Manager to join our Commercial - GBS unit in Novo Nordisk. If you are ready for a new challenge and want to make a...


  • Bengaluru, Karnataka, India CDS Fortrea Inc. Full time

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff...


  • Bengaluru, Karnataka, India Qlik Full time

    Description What makes us Qlik? AGartner Magic Quadrant Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We...


  • Bengaluru, Karnataka, India Weir Full time

    Role: Website Insight and Optimisation Specialist Job location: Bangalore, India or United Kingdom (REMOTE). Reporting to: Global Marketing Manager (Brand and Digital) Manages others: No Department: Divisional Sales and Marketing About this role: The Website Insight and Optimisation Specialist is a crucial role within the Weir...


  • Bengaluru, Karnataka, India Focus Edumatics Pvt Ltd Full time

    Focus Edumatics is seeking candidates with strong experience in data analytics, business intelligence and storyboarding skills for this role, reporting to the Head of Customer Insights and Analytics. This is an exciting opportunity to create student impact in the US K-12 education space. This individual should be excellent at solving complex data problems...


  • Bengaluru, Karnataka, India Focus Edumatics Pvt Ltd Full time

    Focus Edumatics is seeking candidates with strong experience in data analytics, business intelligence and storyboarding skills for this role, reporting to the Head of Customer Insights and Analytics. This is an exciting opportunity to create student impact in the US K-12 education space. This individual should be excellent at solving complex data problemsand...


  • Bengaluru, Karnataka, India Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...


  • Bengaluru, Karnataka, India Qlik Full time

    DescriptionWhat sets us apart at Qlik?As a Gartner Magic Quadrant Leader for 13 consecutive years, Qlik simplifies intricate data landscapes into practical insights, steering strategic business results. With a customer base exceeding 40,000 worldwide, our range of services harnesses widespread data excellence and advanced AI/ML capabilities that drive...