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sme - dns
1 week ago
JIODC- Network- DNS Work Location Reliance Corporate Park - Navi Mumbai (preferred). Scope Provide subject matter expert Support to our DNS services - installation, management, configuration and troubleshooting. Experience in managing High Available DNS solution is required.
Experience in DNS protocol and records e.g A PTR and MX records Understanding and use of Linux / Unix commands is required.
Hands on experience on Linux bind servers Experience with DNS management tools e.g Secure64 (preferred), InfoBlox, Bluecat, Efficient IP. Basic understanding Load Balance - GLBtraffic manager.
Interpersonal Skills Lead by Example:
Must be able to lead team by setting up high benchmark and align your words and action
Integrity:
Must be able to demonstrate integrity in his/her daily actions Non-Technical Skills Demonstrate the ability to solve complex, multi-system problems.
Good Service, Process, Tools and KPI Orientation. Should be willing to explore new learning all time. Ability to work in a distributed/multicultural Team. Good Oral/Written Communication. Training and skill-set development. Cross-function communication. Technical Skills Expert level skills in configuring & troubleshooting of DNS related task.Carryout hardening of the DNS server In-depth knowledge and experience in configuring & troubleshooting domain name resolution in IPv4 and IPv6 environment.
Advanced Level of configurations for high availability like Active-Passive or Active-Active Cluster setup, etc. applicable for Disaster Recovery scenarios with pre-defined RTO & RPO.Good understanding of Infrastructure Components like Active Directory (AD)/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers, etc.
Basic knowledge of HypervisorVmware. Basic knowledge of Database
MySQL.
Working knowledge of IP addressing schemes (IPv4 & IPv6) Knowledge of log co-relation engines/ methodology would be an advantage Should have worked in Remote Management environment using tools.
Experience in Vender co-ordinationopen case and escalation. Responsibilities The key responsibilities are highlighted below.
Operations Support Expected to build, deploy, configure, manage & troubleshoot the DNS/ DNS binding in Azure/ Cache server using the skills mentioned along with configuration for high availability.
Carryout hardening of the devices as per the laid guidelines Primary responsibility would be to recover the DNS services from any outage.
Ensure timely resolution of service request (SLA/ OLA/ TAT) o Required to be knowledgeable in other Infrastructure components (like AD/ LDAP/ AAA/ Radius, NTP, Domain Name Service (DNS), Logging Servers etc o Expected to coordinate for repairs, replacements, patches or upgrades of hardware/ software with third party vendors / OEMs and business partner in order to minimize impact to SLA by following Material Management & Movement processes (if required).
o Requirements in addition to the Asset Management record update/ modify requirements. o Expected to prepare RCA/Service improvement plan and ensure quality.o Expected to co-ordinate with Process Owners for Change Management, Incident Management, CRM, Network Operations Center (NOC) and Security Operations Center (SOC), Core team and other stake-holders for resolution of critical technical issues.
Requirements Should have technical OEM certifications for Operating System e.g. Linux. Exposure to technologies DNS tool e.g. secure64 or InfoBlox and GTM traffic manager. Demonstrated problem solving skills, strong conceptual and analytical skills along-with ability to work as an effective team member. Excellent verbal and written communications skills. Soft skills
Interpersonal relationship management, Time Management Who Can apply? B.E./B.Tech in Electronics/ Computers/ IT/ Electronics & Telecommunication/ or other relevant streams.
Experience of 8 to 12+ Years in the field of IT infrastructure projects & operations, preferably in Data Centres, Large IT Setup, Mission Critical IT Infrastructure in Telecom/ Banking/ etc.
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