![First Advantage](https://www.energyjobline.com/sites/default/files/styles/squared_logo/public/job-logo/get-logo.php__779114.png?itok=IgIhbDRo)
Quality Lead
2 weeks ago
Adaptive, curious, and dynamic. First Advantage's QA team is dedicated to operational quality excellence. Whether understanding process performance, navigating operational client escalations, or conducting root cause analysis, the QA team is on the frontlines of continuous improvement and identifying solutions to transform quality within Operations.
In this role, you will drive defects and manage escalations to resolution to ensure that processes are compliant with internal and external regulations and quality standards. Partnering with Operations experts, you will define, document, and maintain a feedback loop of quality and process improvement opportunities. You will prepare, maintain, analyze, and present metrics and audit reports. You will identify solutions and give input into failure investigations and make recommendations for process improvements.
Essential Duties and Responsibilities: Drive defects and manage escalations to resolution. Perform quality analysis, drive consistency, and continuous improvement on global and US orders across all standard processes and screening types. Collaborate with Operations, Account Management, Customer Success and Product Development teams on root cause analysis and solution recommendations Leverage shared technology tools and practices to remove waste and improve quality sooner Experience: 6 years of experience in quality assurance, operations, problem solving, or continuous improvement Other Knowledge, Skills, Abilities or Certifications:
Preferred: Agile (Kanban preferred), Six Sigma, Content / Issue Repository systems, Project Management
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
-
Lead Quality
2 weeks ago
Bengaluru, Karnataka, India Razorpay Full timeThe Role:The Lead is responsible for overseeing the quality assurance processes and training programs within the organization. This role ensures that quality standards are met consistently and that employees are provided with the necessary training to perform their duties effectively. The Lead Quality and Training will develop and implement quality control...
-
Quality Lead
2 weeks ago
Bengaluru, Karnataka, India First Advantage Full timeWelcome to our Career Page! Take a look at the job opportunities below to find one that suits your skills and experience. Quality Lead - First Advantage - Bangalore, India Bengaluru, Karnataka, India Full Time Experienced Position Summary: Are you adaptive, curious, and dynamic? Join First Advantage's QA team in Bangalore, dedicated to operational...
-
Director of Curriculum Development
2 weeks ago
Bengaluru, Karnataka, India LEAD School Full timePurpose of the Job: LEAD started with a vision to provide disruptive Ed-tech solutions for all stakeholders. Since then, LEAD has grown into a team of proficient individuals striving to transform education. In line with this vision and strategy, LEAD has been continuously working on creating world class products. We are looking to hire a Curriculum...
-
Quality Lead
2 weeks ago
Bengaluru, Karnataka, India Diversified Full timeJob Summary:Reporting to the Director of Service Operations, Quality Lead is responsible for assessing the quality of the performance of the service desk employees. The Quality Lead will monitor inbound and outbound calls, email responses, and tickets to assess communication technical accuracy, service performance, and conformity to policies and procedures....
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India Antal International Full timeJob Description As a Quality Team Lead - Customer Relations, you will be responsible for leading a Quality team that monitors activities across the Customer Relations team. You'll be instrumental in advocating and implementing continuous improvement of the quality of customer interactions and ensuring that procedures and policies are always adhered to. You...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India IZMO LTD. Full timeJob Title: Quality Assurance LeadCompany: Innovative Tech SolutionsResponsible for end-to-end Quality Assurance for the productCollaborating with stakeholders from different teams to understand, prioritize, and resolve product requirements & issuesDrive test Efficiency Effectiveness GoalsConduct Triage, investigation & debugging of issuesSetting up/Improving...
-
Software Quality Lead
2 weeks ago
Bengaluru, Karnataka, India Texas Instruments Full timeWe can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.Who are we and what do we do? (About the team, past accomplishments, products/ charter/ technology challenges, milestones)In Processors Group, we provide comprehensive processor portfolio, proven software, and worldwide support enabling industry-leading...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India AntWalk Full timeAbout AntWalk:Founded with the belief, 'together we can achieve more'. AntWalk is an Ed-Tech platform that helps companies accelerate and transform their L&D strategy, paving the way to continuous learning.AntWalk is the ultimate role readiness platform designed to empower businesses and professionals alike. With our comprehensive hiring and learning...
-
Senior Analyst, Analytics
2 weeks ago
Bengaluru, Karnataka, India LEAD School Full timeJob Title: Senior Business Analyst, AnalyticsLocation: BangaloreJob Type: Full-timePrior Experience: About 3 yearsJob Description:As the Senior Business Analyst in the Analytics team, you will be a key part of our team that will work with product and analytics leaders to solve key business problems with data.Responsibilities:Single source of truth: Own the...
-
Software Quality Lead
2 weeks ago
Bengaluru, Karnataka, India Texas Instruments Full timeWe can't predict what the future holds, but we know Texas Instruments will have a part in shaping it. Who are we and what do we do? (About the team, past accomplishments, products/ charter/ technology challenges, milestones) In Processors Group, we provide comprehensive processor portfolio, proven software, and worldwide support enabling industry-leading...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India Orange Shark Full timeJob Description : We are seeking a highly motivated and experienced Automation QA Lead to join our team. The Automation QA Lead will be responsible for overseeing the automation testing of our Cloud Management platform, ensuring that our products meet high-quality standards, and helping to drive the automation testing strategy.Key Responsibilities : Lead...
-
Lead Quality Assurance
2 weeks ago
Bengaluru, Karnataka, India Thomson Reuters Full timeQuality Assurance LeadAs an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today's challenges or tomorrow's aspirations, you will work with the industry's brightest thinkers on...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India McFadyen Digital Full timeCompany Description. McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we've built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We're honored to have supported 10% of the Fortune 500 with their digital marketplace...
-
Quality Lead
2 weeks ago
Bengaluru, Karnataka, India Antal International Full timeJob Description Overseeing daily operations of the Quality Assurance team, ensuring accuracy and consistency in their audits/tasks to achieve the optimal consistency and success rate Developing, implementing and monitoring quality standards across all customer interactions using standard operating procedures and quality control initiatives Analyzing...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India Visara Full timeJob Description :Develop and implement the overall quality assurance strategy, test automation strategy, test plans, and methodologies for the project. Supervise, guide, and mentor the QA team, providing direction, assigning tasks, and monitoring progress. Collaborate with project managers, stakeholders, and other team leads to plan and coordinate QA...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India Whizz HR Full timePosition : QA Lead (5-8 Years experience) Job Type : Full-time, Permanent Location : Bangalore A Quality Assurance Specialist ensures that the final product follows the organization's quality standards before a product or service is delivered to the customer. Requirement : Knowledge of Organizational Processes (Must).- Irrespective of Functions like...
-
Lead Quality Engineer
2 weeks ago
Bengaluru, Karnataka, India Q2 Full timeQ2 is seeking an experiencedLead Quality Engineerto lead the testing efforts of our team of innovators. Our team delivers online banking web, Android, and iOS software consisting of high-quality technology solutions that enable financial institutions and their customers to securely communicate and transact anytime and anywhere via online banking, mobile...
-
Quality Assurance Lead
2 weeks ago
Bengaluru, Karnataka, India Discoveries Quintessential Pvt Ltd Full timeResponsibilities:1) Become well-versed/expert with all the applications offered on the SaaS platform to understand all the use case scenarios thoroughly.2) Lead, mentor and manage a team of QA engineers, providing guidance and required support in their daily tasks and professional growth.3) Develop and execute comprehensive test plans, test cases, and test...
-
Lead Quality Engineer
2 weeks ago
Bengaluru, Karnataka, India Q2 Full timeDescription Q2 is seeking an experienced Lead Quality Engineer to lead the testing efforts of our team of innovators. Our team delivers online banking web, Android, and iOS software consisting of high-quality technology solutions that enable financial institutions and their customers to securely communicate and transact anytime and anywhere via online...
-
Lead Quality Engineer
2 weeks ago
Bengaluru, Karnataka, India IN10 VMware Software India Private Limited Full timeThe IT organization at Omnissa is looking for a Data Engineer.At Omnissa, we are committed to helping our people grow professionally.Our talented employees exemplify our shared values and continue todrive our company to new heights.The Elevator Pitch: Why will you enjoy this new opportunity?We are looking for talented Data Engineer who is excited about...