Technical Sales Support Executive
2 weeks ago
Greetings from Synergy Resource Solutions.
Our client company is one of India's top PCB designers, manufacturers, and assemblers based in Ahmedabad looking for:
- Position: Technical Sales Support Executive (Customer Care Executive - Technical)
- Qualification: Any UG Graduation (Electronics & Communication / Electrical / Electronic background is a Plus)
- Experience: 0-2 Years (Freshers welcome)
- Location: Ahmedabad (Ambli Road, off Bhopal)
- Timings: 9 am to 6:30 pm
- Working days: 6 days (Every other Saturday off)
- Salary: Competitive
- Skill Set Required: People's Person, Time Management, Excellent Communication Skills, Basic Math, Computer Literacy, Customer Relations, Crisis Handling, Attention to Detail, Multichannel Communication (Voice, Email, Chat)
- Job Responsibilities:
- Provide Pre-sales technical assistance, product education
- Offer sales support services, technical and commercial backup as needed
- Participate in marketing activities like trade shows and conferences
- Handle new sales leads, inquiries, and purchase orders
- Respond to customer emails, calls, and chats promptly
- Ensure customer satisfaction, address and report issues effectively
- Resolve customer complaints
- Recommend suitable products/services based on customer needs
- Support customer care initiatives and account management
- Identify cross-selling and up-selling opportunities
- Go the extra mile to provide exceptional customer service
If you are interested, please send your updated resumes.
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