Technical Sales Support Executive

2 weeks ago


Ahmedabad, Gujarat, India Synergy Resource Solutions Full time

Greetings from Synergy Resource Solutions.

Our client company is one of India's top PCB designers, manufacturers, and assemblers based in Ahmedabad looking for:

  • Position: Technical Sales Support Executive (Customer Care Executive - Technical)
  • Qualification: Any UG Graduation (Electronics & Communication / Electrical / Electronic background is a Plus)
  • Experience: 0-2 Years (Freshers welcome)
  • Location: Ahmedabad (Ambli Road, off Bhopal)
  • Timings: 9 am to 6:30 pm
  • Working days: 6 days (Every other Saturday off)
  • Salary: Competitive
  • Skill Set Required: People's Person, Time Management, Excellent Communication Skills, Basic Math, Computer Literacy, Customer Relations, Crisis Handling, Attention to Detail, Multichannel Communication (Voice, Email, Chat)
  • Job Responsibilities:
  • Provide Pre-sales technical assistance, product education
  • Offer sales support services, technical and commercial backup as needed
  • Participate in marketing activities like trade shows and conferences
  • Handle new sales leads, inquiries, and purchase orders
  • Respond to customer emails, calls, and chats promptly
  • Ensure customer satisfaction, address and report issues effectively
  • Resolve customer complaints
  • Recommend suitable products/services based on customer needs
  • Support customer care initiatives and account management
  • Identify cross-selling and up-selling opportunities
  • Go the extra mile to provide exceptional customer service

If you are interested, please send your updated resumes.



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