Technical Support Executive

2 weeks ago


Ahmedabad, Gujarat, India VasyERP Full time

VasyERP is a comprehensive cloud-based ERP platform that handles everything from eCommerce to ERP, Production, Inventory, Cloud-POS, Smart Retail, Omnichannel eCommerce, Self - Checkout, Smart Cart, mPOS, Self Ordering, Cloud Printing, ERP, Customer Loyalty & Memberships, CRM, Self-Kiosk, Offers & Discounts, GST Returns, Accounting, and Hybrid POS and much more

The Role

Your responsibilities will include:

  • Answer calls professionally to provide information about ERP and services and obtain details of complaints.
  • Understand Customer's Complaints related to ERP and can translate it to IT team Properly.
  • Maintaining and monitoring ERP project plans, project schedules & work hours.
  • Assist users in all aspect of ERP system use.
  • Manage the configuration and operation of on-premises ERP systems; provide technical support for ERP and software issues.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Documenting and following up on important actions and decisions.
  • Follow up to ensure that appropriate actions were taken on customer's requests.

Ideal Profile

Candidate Requirement:

  • Decent communication skills
  • Prompt, Responsive, Responsible and Friendly approach to customer situations.

What's on Offer?

  • Attractive salary & benefits
  • Great work environment
  • Flexible working options


  • Ahmedabad, Gujarat, India Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions.Our client company is one of India's top PCB designers, manufacturers, and assemblers based in Ahmedabad looking for:Position: Technical Sales Support Executive (Customer Care Executive - Technical)Qualification: Any UG Graduation (Electronics & Communication / Electrical / Electronic background is a Plus)Experience:...


  • Ahmedabad, Gujarat, India Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions.Our client company is one of India's leading PCB designers, manufacturers, and assemblers based at Ahmedabad require,Position: Technical Sales Support Executive (Customer Care Executive-TechnicalQualification: Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a Plus)Experience: 0-2...


  • Ahmedabad, Gujarat, India Simprosys Full time

    Hi ,Greetings from Simprosys InfoMedia. As discussed over call please find below the job description and details for your reference.About Simprosys InfoMedia:Simprosys is a diverse team of E-commerce enthusiasts with a simple yet powerful goal of empowering E-commerce merchants with easily adaptable product listings' and Ad management solutions.Our crew...


  • Ahmedabad, Gujarat, India VasyERP Full time

    VasyERP is a comprehensive cloud-based ERP platform that handles everything from eCommerce to ERP, Production, Inventory, Cloud-POS, Smart Retail, Omnichannel eCommerce, Self - Checkout, Smart Cart, mPOS, Self Ordering, Cloud Printing, ERP, Customer Loyalty & Memberships, CRM, Self-Kiosk, Offers & Discounts, GST Returns, Accounting, and Hybrid POS and much...


  • Ahmedabad, Gujarat, India Snaphunt Full time

    The Offer Attractive salary & benefits Great work environment Flexible working options The Job Your responsibilities will include: Answer calls professionally to provide information about ERP and services and obtain details of complaints. Understand Customer's Complaints related to ERP and can translate it to IT team Properly. Maintaining and monitoring...


  • Ahmedabad, Gujarat, India UE SYSTEMS Full time

    The ideal candidate will be responsible for training and supporting our technology products to implement and to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and internal sales team. Your ability to work in complex networking environment will also make you an ideal...


  • Ahmedabad, Gujarat, India Place1India Full time

    Customer Support Jobs in Ahmedabad:Customer Support Executive Job Vacancy in AhmedabadHiring for Non Tech Customer Support Executive in AhmedabadPosition Name - Customer Support ExecutiveTotal Opening - 3 Male/FemaleLocation - Prahladnagar AhmedabadCompany - eCommerce CompanyQualification - GraduatesSalary - up to 30K - Depends on ExpExperience - Min 1 to 3...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.Customer Support Executive Responsibilities: Managing a team of representatives offering customer support.Overseeing the customer service process.Handle customer complaints, provide appropriate solutions and...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.Customer Support Executive Responsibilities: Managing a team of representatives offering customer support.Overseeing the customer service process.Handle customer complaints, provide appropriate solutions and...

  • Support Executive

    2 weeks ago


    Ahmedabad, Gujarat, India Manpower Mining Pvt Ltd Full time

    SUPPORT ExecutiveExperience:0-2 YearsSalary Range:Functional Area:SupportRole:Client SupportKey Skills:Basic computer technicalities, software's function, Commanding language skillEducational Qualification:BE / MCA / BCA / BSC / B Com / Diploma in ComputersJob Roles and Responsibility: Review customer complaints and concerns and seek to improve all aspects...


  • Ahmedabad, Gujarat, India Laxmi Infotech Full time

    Apply for Technical Support Engineer, Laxmi Infotech in Ahmedabad ,Delhi ,Gurgaon ,Noida/ Greater Noida ,Pune for 0 - 3 Year of Experience on


  • Ahmedabad, Gujarat, India Laxmi Infotech Full time

    Apply for Technical Support Engineer, Laxmi Infotech in Ahmedabad ,Delhi ,Gurgaon ,Noida/ Greater Noida ,Pune for 0 - 3 Year of Experience on


  • Ahmedabad, Gujarat, India Paradise Placement Consultancy Full time

    ResponsibilitiesOverviewProviding a high level of technical support in conjunction with the Customer service/Construction team.Responding to and recording all incoming technical calls and emails from installation companies /customers/manufacturers (Including troubleshooting, problem resolution, and RMA's, etc).Quality control of the installations.Collecting...


  • Ahmedabad, Gujarat, India Paradise Placement Consultancy Full time

    Responsibilities Overview Providing a high level of technical support in conjunction with the Customer service/Construction team. Responding to and recording all incoming technical calls and emails from installation companies /customers/manufacturers (Including troubleshooting, problem resolution, and RMA's, etc). Quality control of the...


  • Ahmedabad, Gujarat, India Linkedcare Chc Pvt Ltd Full time

    About the internship:Are you passionate about healthcare and customer support? Linkedcare Chc Pvt Ltd is looking for a Support Executive intern to join our dynamic team As a Support Executive intern, you will have the opportunity to engage with customers, assist with technical issues, and provide exceptional support to ensure a seamless experience for all...


  • Ahmedabad, Gujarat, India Linkedcare Chc Pvt Ltd Full time

    About the internship:Are you passionate about healthcare and customer support? Linkedcare Chc Pvt Ltd is looking for a Support Executive intern to join our dynamic team As a Support Executive intern, you will have the opportunity to engage with customers, assist with technical issues, and provide exceptional support to ensure a seamless experience for all...


  • Ahmedabad, Gujarat, India Linkedcare Chc Pvt Ltd Full time

    About the internship:Are you passionate about healthcare and customer support? Linkedcare Chc Pvt Ltd is looking for a Support Executive intern to join our dynamic team As a Support Executive intern, you will have the opportunity to engage with customers, assist with technical issues, and provide exceptional support to ensure a seamless experience for all...


  • Ahmedabad, Gujarat, India Paradise Placement Consultancy Full time

    Responsibilitiesin detail (1)Shall have following qualifications and experience in same field as Technical Support Engineera) BCA/BEIT/BCA/MCA/BE Computers/BSc IT/B Tech: 1 to 2 Yearsb)Diploma: 1 to 3 Years.c)ITI:2 to 4 Years(2)Shall have good communication & reporting skills.(3) Must be flexible to work in Shifts (24X7)(4) Must follow safety and security...


  • Ahmedabad, Gujarat, India Paradise Placement Consultancy Full time

    Responsibilities in detail (1) Shall have following qualifications and experience in same field as Technical Support Engineera) BCA/BEIT/BCA/MCA/BE Computers/BSc IT/B Tech: 1 to 2 Yearsb) Diploma: 1 to 3 Years.c) ITI: 2 to 4 Years(2) Shall have good communication & reporting skills.(3) Must be flexible to work in Shifts (24X7)(4) Must follow safety and...


  • Ahmedabad, Gujarat, India Synergy Resource Solutions Full time

    We are Hiring for our Client Company established in April 2019, a leading E-Commerce Marketing Agency in the field of Amazon Marketing & Digital Marketing & have employee strength of 15 Persons.Position: Customer Support ExecutiveQualification: Any GraduateGender: AnyWork Timing: 10:30 to 7:30 PM ( Monday to Friday), Saturday: Half day, Weekly Off on...