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AGM - Talent Acquisition
3 months ago
Accountabilities
Key Performance Indicators
Talent Acquisition:
- To plan, manage and oversee talent acquisition activities.
- To handle the hiring process of LE to LC positions hiring.
- To guide the team & own delivery of open positions closure within TAT.
- Develop a sustainable talent acquisition and hiring plans and strategies
- Perform analysis of hiring needs and provide employee hiring forecast
- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)
- Reviews employment applications and background check reports
- Find bottlenecks in the recruiting process
- Plan procedures for improving the candidate experience
- Lead, oversee and supervise members of the recruiting team
- Use sourcing methods for hard-to-fill roles/Niche requirements
- Support in campus hiring process
- Determine HR and recruiting KPIs
- Create and present KPI reports
- Implement Technology Platform – SAP Successfactors.
- Overall to ensure Quality, Cost Delivery and service in Talent Acquisition as per SLA.
- SLA
- TAT
- Quality
- Compliance
Process Improvement :
- Identify gaps in current processes and ensure implementation of robust processes for operational Excellence and 100% Audit compliance.
- Enhance SOPs/Process Maps/Process Guides for the existing activities under the purview of Talent Acquisition.
- Reduction in TAT
Team Management & Development:
- Set clear goals and expectations from the team and standardize benchmarks for performance review.
- Ensure periodic review of team members and give objective performance feedback.
- Ensure 100% training of team members on all TA process and Successfactors related matters.
- Mentor the team members to add value to their day-to-day work.
- Implement Employee Engagement Action points as planned to enhance engagement levels and reduce attrition.
- 100% Ontime Goal Setting Completion & completion of performance reviews
- Training Feedback Score
- Process Knowledge Test
- Engagement score
- Attrition Rate
Stakeholder Management:
- Engage with key stakeholders of all business to understand the TA needs and TA performance and address issues as and when required.
- Educate stakeholders in case of inaccurate/ process non-compliance.
- Engage with BHR/CHROs for hiring progress, review and have action plans for early closure
- Customer Satisfaction Survey Score
- Appreciations
- No. of escalations/ concerns raised by Stakeholders
- Review Meetings/MOMs/ATRs
Audits & Governance:
- Provide timely & accurate inputs to Auditors to facilitate TA audits and other audits as mandated by the management.
- Develop and implement processes and systems to address governance matters
- 100% adherence to SLAs and audit redressal
MIS/Dashboards & Reports:
Prepare MIS/Dashboards & reports pertaining to Recruitment Management for review meetings.
- MIS/Dashboards & Reports
Self -Development
- New skill sets added, benchmarking, Industry best practices etc. Accountabilities Key Performance Indicators Talent Acquisition:
- To plan, manage and oversee talent acquisition activities.
- To handle the hiring process of LE to LC positions hiring.
- To guide the team & own delivery of open positions closure within TAT.
- Develop a sustainable talent acquisition and hiring plans and strategies
- Perform analysis of hiring needs and provide employee hiring forecast
- Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)
- Reviews employment applications and background check reports
- Find bottlenecks in the recruiting process
- Plan procedures for improving the candidate experience
- Lead, oversee and supervise members of the recruiting team
- Use sourcing methods for hard-to-fill roles/Niche requirements
- Support in campus hiring process
- Determine HR and recruiting KPIs
- Create and present KPI reports
- Implement Technology Platform – SAP Successfactors.
- Overall to ensure Quality, Cost Delivery and service in Talent Acquisition as per SLA.
- SLA
- TAT
- Quality
- Compliance
- Identify gaps in current processes and ensure implementation of robust processes for operational Excellence and 100% Audit compliance.
- Enhance SOPs/Process Maps/Process Guides for the existing activities under the purview of Talent Acquisition.
- Reduction in TAT
- Set clear goals and expectations from the team and standardize benchmarks for performance review.
- Ensure periodic review of team members and give objective performance feedback.
- Ensure 100% training of team members on all TA process and Successfactors related matters.
- Mentor the team members to add value to their day-to-day work.
- Implement Employee Engagement Action points as planned to enhance engagement levels and reduce attrition.
- 100% Ontime Goal Setting Completion & completion of performance reviews
- Training Feedback Score
- Process Knowledge Test
- Engagement score
- Attrition Rate
- Engage with key stakeholders of all business to understand the TA needs and TA performance and address issues as and when required.
- Educate stakeholders in case of inaccurate/ process non-compliance.
- Engage with BHR/CHROs for hiring progress, review and have action plans for early closure
- Customer Satisfaction Survey Score
- Appreciations
- No. of escalations/ concerns raised by Stakeholders
- Review Meetings/MOMs/ATRs
- Provide timely & accurate inputs to Auditors to facilitate TA audits and other audits as mandated by the management.
- Develop and implement processes and systems to address governance matters
- 100% adherence to SLAs and audit redressal
- MIS/Dashboards & Reports
- New skill sets added, benchmarking, Industry best practices etc.