AGM - Talent Acquisition

6 months ago

Hyderabad, India GMR Group Full time

Accountabilities

Key Performance Indicators

 

Talent Acquisition:

 

  • To plan, manage and oversee talent acquisition activities.
  • To handle the hiring process of LE to LC positions hiring.
  • To guide the team & own delivery of open positions closure within TAT.
  • Develop a sustainable talent acquisition and hiring plans and strategies
  • Perform analysis of hiring needs and provide employee hiring forecast
  • Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)
  • Reviews employment applications and background check reports
  • Find bottlenecks in the recruiting process
  • Plan procedures for improving the candidate experience
  • Lead, oversee and supervise members of the recruiting team
  • Use sourcing methods for hard-to-fill roles/Niche requirements
  • Support in campus hiring process
  • Determine HR and recruiting KPIs
  • Create and present KPI reports
  • Implement Technology Platform – SAP Successfactors.
  • Overall to ensure Quality, Cost Delivery and service in Talent Acquisition as per SLA.
  • SLA
  • TAT
  • Quality
  • Compliance

 

Process Improvement :

 

  • Identify gaps in current processes and ensure implementation of robust processes for operational Excellence and 100% Audit compliance.
  • Enhance SOPs/Process Maps/Process Guides for the existing activities under the purview of Talent Acquisition.

 

  • Reduction in TAT

 

 

Team Management & Development:

 

  • Set clear goals and expectations from the team and standardize benchmarks for performance review.
  • Ensure periodic review of team members and give objective performance feedback.
  • Ensure 100% training of team members on all TA process and Successfactors related matters.
  • Mentor the team members to add value to their day-to-day work.
  • Implement Employee Engagement Action points as planned to enhance engagement levels and reduce attrition.
  • 100% Ontime Goal Setting Completion & completion of performance reviews
  • Training Feedback Score
  • Process Knowledge Test
  • Engagement score
  • Attrition Rate

 

 

Stakeholder Management:

 

  • Engage with key stakeholders of all business to understand the TA needs and TA performance and address issues as and when required.
  • Educate stakeholders in case of inaccurate/ process non-compliance.
  • Engage with BHR/CHROs for hiring progress, review and have action plans for early closure

 

  • Customer Satisfaction Survey Score
  • Appreciations
  • No. of escalations/ concerns raised by Stakeholders
  • Review Meetings/MOMs/ATRs

Audits & Governance:

 

  • Provide timely & accurate inputs to Auditors to facilitate TA audits and other audits as mandated by the management.
  • Develop and implement processes and systems to address governance matters
  • 100% adherence to SLAs and audit redressal

MIS/Dashboards & Reports:

 

Prepare MIS/Dashboards & reports pertaining to Recruitment Management for review meetings.

 

  • MIS/Dashboards & Reports

Self -Development

  • New skill sets added, benchmarking, Industry best practices etc.

    Accountabilities

    Key Performance Indicators

     

    Talent Acquisition:

     

    • To plan, manage and oversee talent acquisition activities.
    • To handle the hiring process of LE to LC positions hiring.
    • To guide the team & own delivery of open positions closure within TAT.
    • Develop a sustainable talent acquisition and hiring plans and strategies
    • Perform analysis of hiring needs and provide employee hiring forecast
    • Design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests etc.)
    • Reviews employment applications and background check reports
    • Find bottlenecks in the recruiting process
    • Plan procedures for improving the candidate experience
    • Lead, oversee and supervise members of the recruiting team
    • Use sourcing methods for hard-to-fill roles/Niche requirements
    • Support in campus hiring process
    • Determine HR and recruiting KPIs
    • Create and present KPI reports
    • Implement Technology Platform – SAP Successfactors.
    • Overall to ensure Quality, Cost Delivery and service in Talent Acquisition as per SLA.
    • SLA
    • TAT
    • Quality
    • Compliance

     

    Process Improvement :

     

    • Identify gaps in current processes and ensure implementation of robust processes for operational Excellence and 100% Audit compliance.
    • Enhance SOPs/Process Maps/Process Guides for the existing activities under the purview of Talent Acquisition.

     

    • Reduction in TAT

     

     

    Team Management & Development:

     

    • Set clear goals and expectations from the team and standardize benchmarks for performance review.
    • Ensure periodic review of team members and give objective performance feedback.
    • Ensure 100% training of team members on all TA process and Successfactors related matters.
    • Mentor the team members to add value to their day-to-day work.
    • Implement Employee Engagement Action points as planned to enhance engagement levels and reduce attrition.
    • 100% Ontime Goal Setting Completion & completion of performance reviews
    • Training Feedback Score
    • Process Knowledge Test
    • Engagement score
    • Attrition Rate

     

     

    Stakeholder Management:

     

    • Engage with key stakeholders of all business to understand the TA needs and TA performance and address issues as and when required.
    • Educate stakeholders in case of inaccurate/ process non-compliance.
    • Engage with BHR/CHROs for hiring progress, review and have action plans for early closure

     

    • Customer Satisfaction Survey Score
    • Appreciations
    • No. of escalations/ concerns raised by Stakeholders
    • Review Meetings/MOMs/ATRs

    Audits & Governance:

     

    • Provide timely & accurate inputs to Auditors to facilitate TA audits and other audits as mandated by the management.
    • Develop and implement processes and systems to address governance matters
    • 100% adherence to SLAs and audit redressal

    MIS/Dashboards & Reports:

     

    Prepare MIS/Dashboards & reports pertaining to Recruitment Management for review meetings.

     

    • MIS/Dashboards & Reports

    Self -Development

    • New skill sets added, benchmarking, Industry best practices etc.

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