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Sales Coordinator

3 months ago

Mangalore, Karnataka, India Iris Group Full time
Ensuring high levels of customer satisfaction through excellent sales service.

  • Maintaining outstanding store condition and visual merchandising standards.
  • Greet customers and make them feel welcome
  • Assist with the sales process by maintaining a fully stocked store.
  • Answering the phone call queries regarding the order.
  • Customer relationship and service skills.
  • Patience and the ability to remain calm in stressful situations.
  • Sensitivity and understanding.
  • The ability to use your initiative.
  • Excellent verbal communication skills in English, Kannada,Hindi & Tulu and other local languages.
  • Update customer records in the company database as required
  • Giving advice and guidance on product selection to customers
  • Responsible for dealing with customer complaints.
  • Having a friendly and engaging personality.
  • Comfortable working with members of the public.
  • Assisting on the delivery of products to delivery service agents
  • Should have a confident manner.
Must be helpful and polite.

  • Assistants should be physically fit as they will be on their feet for most of the day
  • Should alert the stock team regarding stocks
  • Maintain a clean, organized, and comfortable environment
  • Be attentive to customers, providing answers to any questions
  • Make recommendations
  • Ensure a good selection for the customer and the product
  • Should be of a smart appearance and articulate.

Benefits:

  • Paid sick time
  • Provident Fund

Shift:

  • Day shift

Education:

  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)

  • Sales: 1 year (preferred)

Work Location:
In person