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Key Account Manager_enterprise
1 week ago
Job Title:
Key Account Manager Function:
Sales Reporting to: Business Manager Purpose of the Job: Responsible for end-to-end telecom & connectivity needs of aset of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts.
Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.Deliverables Build strategic relationship with key decision makers in the accounts Middle and Senior management, including CXOs Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue Augment solution selling, and drive new product penetration in emerging markets Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
Ensure the account business target achievement on:
Order booking, Revenues, Collections, New Account identification and Churn control
Major Challenges:
To work in alignment with processes on Data and Voice To work on retention of existing revenue as well and grow new products.
Account Penetration & Product Penetration Demonstrate (Key competencies)- Commercial Acumen
- New Age Consultative Selling
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence – ability to handle CXO discussions
- Enterprise/ Carrier Product Knowledge
- Negotiation skills
- Ability to devise creative ideas to attract the target customer's attention
- Regular Follow –up Educational Level Must have:
- MBA or equivalent Preferred:
- B. Tech.
- MBA Working Experience Preferred:
- B2B Sales Experience in Telecom/ Technology domain
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