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Editorial Engagement Support Assistant
1 week ago
Date:
Jan 22, 2024
Location:
Pune, IN
Company:
Springer Nature Group
About Springer Nature Group
New Editorial Board Members (EBMs) experience:
Supporting EBMs through the onboarding process so that they are fully-equipped to perform their roles
Responsibilities include:
- Supporting the editor invitation process
- Ensuring editorial board members have access to all relevant systems
- Keeping EBM data accurate and up to date, in our databases and across the journal homepages
- Working together with other administrative teams, for example our Journal Editorial Office (JEO) and the SNAPP support team to support frictionless access to all relevant systems
- Handling Editor contracts
- Handling Editor payment requests
Customer Service:
Processing requests from internal and external editors via the editor support inbox
Responsibilities include:
- Owning all requests assigned to them, following through to completion
- Troubleshooting systems and technical issues
- Executing APC Token requests and updating relevant databases/systems
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
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Pune, Maharashtra, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
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Pune, Maharashtra, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
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Pune, Maharashtra, India Springer Nature Group Full timeAbout the Brand Springer Nature Technology and Publishing Solutions, is the technology and publishing solutions arm of the Springer Nature Group. We leverage our insight in the publishing domain and acquire, produce and deliver content across media and markets using our Technology and Publishing Solutions. With a focus on technology driven solutions and deep...
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Pune, Maharashtra, India Springer Nature Group Full timeAbout Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these...
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