Desktop Support Engineer

2 weeks ago


Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

About Client:
A leading IT service organization.

Key Responsibilities:
Provide first-line support to end-users, addressing hardware and software issues promptly and effectively.
Troubleshoot and diagnose technical problems, both remotely and on-site.
Perform regular system updates and patches to ensure security and functionality.
Conduct routine maintenance tasks, such as backups and system optimization.
Assist in the setup and maintenance of network infrastructure, including routers, switches, access points and firewalls.
Troubleshoot network con0nectivity issues and assist in the resolution of network-related problems.
Collaborate with senior IT staff to implement IT projects, upgrades, and migrations.
Follow security best practices and assist in implementing security measures to protect the organization's information assets.
Create documentation for troubleshooting steps and resolutions to common issues.

Requirements:2 to 5 years of experience.
Strong understanding of computer hardware, operating systems(windows . macOS and Linux)Basic knowledge of networking concepts and protocols.

Location:
Chennai

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