IT Support

2 weeks ago

Chennai, Tamil Nadu, India CashKaro Full time
CashKaro and EarnKaro are two of India's fastest-growing B2C products. Our mission is to re-invent how businesses acquire customers & sales. We are already a key marketing partner to Amazon, Flipkart, Ajio, Myntra & 100s of top eCommerce companies. We are backed by marquee investors like Kalaari, Ratan Tata, and Korea Investment Partners (last raised $10mm). With a INR crores revenue run rate, we are on track to be India's next unicorn.

Role Specifics - Day in the Life

  • Troubleshooting hardware (Laptop/ Desktop) and software issues for onpremises and remote users
  • Installing, Configuring, and maintaining hardware peripherals as per company standards checklist
  • Troubleshooting networking and connection issues in Lan & Wan Network for Laptop, Desktop, and other network devices
  • Handson in Configuring of network devices like Access Point, Network Printer, Attendance machine & Smart TV Casting, etc.
  • Handson experience in Configuring and troubleshooting multiple VPN clients.
  • Should have basic knowledge in maintaining server racks, Net cabling, Lan cable punching, installation & configuration of server operating system, etc.
  • Strong knowledge in the installation troubleshooting of Endpoint protection Antivirus. Maintaining logs, quick action on the affected machine
  • Handson experience in creating and troubleshooting Microsoft office 365 administration, including ID creation, Group Management, License Management, Teams Management, OneDrive configuration, etc.

Good to have skills-

  • Software and hardware support
  • Desktop and laptop support
  • Remote support
  • Networking
  • Internet management
  • Knowledge of Windows OS
  • User Problemsolving sills
  • Decision Making
  • Virus Protection Software
  • Troubleshoot technology issues.

Desired Skills and Experience:

Experience: 3-4 year experience as an IT Desktop support engineer.

  • 2. Graduated in any field or B. Tech/B.E. would be strong.

Why Join Us:


  • Start-up Environment
  • Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness
- -
Compensation & Benefits - Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory
- -
An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

  • 4.
-
We've got you covered:

  • From medical insurance, welldefined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions
- we've got your back
- -
Cool Perks - Come and get to join us for in-house events, team outings, dinner catchups, and much more.

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