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Desktop Support Engineer
2 weeks ago
Location: Chennai
Salary: Competitive
Education: UG: Any Graduate
EmploymentType: Full Time, Permanent
IndustryType: Hardware & Networking
Department: Engineering Hardware & Networks
RoleCategory: Hardware
Job Summary:
Roles and Responsibilities:
- Install and maintain hardware and computer peripherals.
- Install and upgrade operating systems and computer software.
- Troubleshoot networking and connection issues.
- Advise on software or hardware upgrades.
- Provide support for hardware installation and maintenance tasks.
- Ensure efficient operation of all IT systems and hardware.
- Maintain accurate records of hardware installations, maintenance tasks, and troubleshooting efforts.
- Assist users with any hardware-related issues and offer technical support.
Requirements
- 12 years of experience in hardware and networking.
- Basic understanding of hardware and networking principles.
- Proficiency in installing and maintaining computer systems.
- Ability to troubleshoot and resolve networking and connectivity issues.
- Good verbal and written communication skills.
- Strong customer service orientation and problem-solving skills.
- Ability to work independently and manage multiple tasks simultaneously.
Additionally, the candidate will manage the front desk operations to ensure smooth office functioning. Responsibilities include being the primary contact for visitors, managing inquiries, coordinating appointments for walk-in candidates and clients, overseeing administrative tasks, ensuring front office safety and security with the support of security services, guest services management for a welcoming environment, and handling telephone communications promptly.
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