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Lead Consultant-SAP GRC

3 months ago

Kolkata, West Bengal, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it.

We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.

And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Lead Consultant-SAP GRC

Responsibilities:

  • SAP User Role Admin, Security Patches, Application of support packages.
  • Hands-on experience on GRC ARA, ARM, and EAM modules.
  • Experience in support and maintenance of SAP AMS/ Implementation/ Support projects for clients across the globe.
  • Apply security policies to the SAP systems as determined by the IT Security group
  • Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling.
  • Provide technical upgrades functional and technical enhancements.
  • Installation, upgrade and maintenance of SAP and SAP related software products.
  • Maintain HANA database, perform patch and service stack upgrades.
  • Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Hana, Gateway).
  • Daily monitoring, administrating, troubleshooting, and tuning of all SAP systems.
  • Analyze performance bottlenecks and provide optimization techniques.
  • Identify and ensure incidents and request are prioritized and assigned correctly as per Client guidelines
  • Troubleshooting security access issues, interacting with key functional/business stakeholders for providing a resolution to SAP Security/GRC errors/exceptions
  • Experience working on maintenance of GRC master data, running risk analysis, batch job monitoring, audit & compliance support activities (user management controls, access certification, etc.), BRF+ and MSMP workflows maintenance.
  • Experience in Security/GRC activities for minor enhancements and support pack/version upgrades
  • Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.
  • Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.
  • Responsible for successful Production start-up, Understanding of Roles & Authorizations
  • Hands on Configuration experience
  • Experience defining, implementing, and supporting business processes.
  • Good understanding of incident management, and change management.
  • Must be able to communicate clearly and concisely.
  • Strong attention to detail and outstanding analytical and problem-solving skills
  • Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented
  • Ability to thrive in a fast paced, rapidly-changing team-oriented environment
Qualifications we seek in you
Minimum Qualifications
Graduate or postgraduate in B Tech, IT or MCA.

Preferred Qualifications/ Skills

  • Good Communication skills
  • Excellent customer facing skills that include conducting compelling technical briefing& demonstrations including issues, status reports and resolving impediments.