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Trainer -bpo(Customer Service/support,female)
2 weeks ago
requirements of the industry such as Spoken English, MS Office and work
readiness skills.
- Carry out the required daily tasks assigned by the department and coordinate
- Prepare question papers, quizzes, seminars, and practical exams to evaluate the
- Exam invigilation and paper evaluation as per the academic calendar
- Conduct semester practicals with industry experts every semester and submit
- Maintain attendance, follow the class schedule, and send session tracker to the
- Get the students to complete 30 hrs of internship every semester in the BPO
- Pre and Postplacement counselling of students.
- Prepare the students for placement and get them placed in the BPO industry
- Organize conferences, workshops, and short courses to give handson BPO
- Coordinate and manage creative, inspiring professional development sessions in
- Coordinate academic activities and contribute to the overall development of the
- Help students with Personality Development, Communication Skills, and
- Full attendance during company training and development programmes
- Assist the company in various operational tasks while the sessions are not happening
- Design and develop course content along with the content team (not mandatory)
Benefits:
- Good career growth
- 20K to 25 K as per experience and skill
- Should have BPO industry experience and exposure. Should have some experience in Training Should have a good understanding of Customer Service/Support. Effective client management skills to act as a bridge between the company and the institution they serve. Able to handle tight deadlines and work pressure
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Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full timethe BPO industry, and technical requirements whilst keeping in mind therequirements of the industry such as Spoken English, MS Office and workreadiness skills. Carry out the required daily tasks assigned by the department and coordinatewith the class teachers, HOD and Principal regularly. Prepare question papers, quizzes, seminars, and practical exams to...
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