Customer Support

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Answering customer questions about the company, products, or services.Resolving customer...

Job descriptionRoles and Responsibilities Good communication skills in ENGLISH, TAMIL and TELUGU. Requirements gathering, managing customer expectations to map requirements to existing solutions and requirements gap analysis requiring further customization. Manage overall project activities from technical point of view. Responsible for acceptance of...

Responsibilities and Duties Full job description Conduct welcome calls to new customers, introducing them to our services and addressing their initial queries Receiving & Making Calls to customers Involving in client and customer Followup Calls. Provide clear and accurate information regarding the services they are entitled to. Answering phones and...

the BPO industry, and technical requirements whilst keeping in mind therequirements of the industry such as Spoken English, MS Office and workreadiness skills. Carry out the required daily tasks assigned by the department and coordinatewith the class teachers, HOD and Principal regularly. Prepare question papers, quizzes, seminars, and practical exams to...

Job description:Junior Executive CustomerCareRoles and ResponsibilitiesManage Inbound / Outbound callsManaging a team of representatives offering customer supportResolving customer complaints brought to your attentionOverseeing the customer service processMonitoring the work of individual representatives and of the teamPossessing excellent product knowledge...

❖ Act as a point of contact for customers.❖ Managing enquiries and support calls. And scheduling task tofield team.❖ Managing support tickets, following up field manager forcompletion.❖ Payment followup and addressing billing queries.❖ Disconnection call follow up and scheduling collection ofassets.❖ Following up partners and collection...

Contacting potential clients and creating rapport by networking, cold calling, using referrals etcAppraising the wishes and demands of business or individual customers and selling the suitable protection plansCollect information from clients on their risk profiles in order to offer them the proper solutionPrepare reports to shareholders on the success of...

Recognized as Top 20 ICT Start Up by ASSOCHAM and shortlisted by NASSCOM, HelloLeads CRM is changing the way businesses go about leads, follow ups and sales. HelloLeads is creating a global SaaS product all the way from Trichy, India.Connect with the customer and help them to grow with help of HelloLeads. Empathy and good communication skills are a must....

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Roles and Responsibilities: Achieve monthwise sales objectives in his/her area. Build strong relationship with customers; retain and maintain the current customer base (arrest churn). Ably capture customer needs and address them through solution selling. Collection in line with credit terms offered by DB. Generate customer leads, initiate customer product...

The Sales & Service Executive Assistant will provide comprehensive administrative support to the Sales and Service departments, assisting with various tasks to ensure smooth operations and exceptional customer service.Benefits:Career GrowthSearching and identifying our Relevant tenders 2. Preparing the Tender -Bids 3. Submitting them in Eprocurement...

Roles and Responsibilities: Achieve monthwise sales objectives in his/her area. Build strong relationship with customers; retain and maintain the current customer base (arrest churn). Ably capture customer needs and address them through solution selling. Collection in line with credit terms offered by DB. Generate customer leads, initiate customer product...

Job Information: Salary₹ - No. of Openings100 opening- Required Skills:sales,retail banking,target driven,banking,insurance,business development,communication,field sales,marketing- Job Experience:5 yearsJob QualificationsBachelor's DegreeOBJECTIVE: Providing support to branch profitability by selling bank product - CASA through different acquisition...

Possess demonstrated skills in customer-centric selling and a proven track record using it to help drive revenue.Be able to work with sales team to strategize on sales approaches to demand generation and business developmentWork both independently and as a vital member of the sales team.Create library of responses and answers for RFPs, RFIs, and customer...

Key Responsibilities: ·Achieve set periodic Sales targets of the assigned territory & Brands. ·Attainment of Sales volume / mix objectives and improvement of sales mix. ·Implement adequate sales and promotional strategy that increases Alcon market share in Units and values in the market in constant collaboration with Marketing and other business...

TheSales & Service Executive Assistant will providecomprehensive administrative support to the Sales and Servicedepartments assisting with various tasks to ensure smoothoperations and exceptional customer service.Theideal candidate will be detailoriented proactive and able to thrivein a fastpacedenvironment.Requirements1.Searchingand identifying our...

Asking inquiries to interact with customers and keep the speech communication going. Listening to the customers' has to generate repeat sales. Answering customers' queries on the product. Meeting sales quotas.Job Types: Full-time, Regular / PermanentSalary: ₹8, ₹12,000.00 per monthBenefits: Cell phone reimbursement Internet reimbursementSchedule: Fixed...

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutiondealing with customer issues and churning out an easy-to-follow solutionmanaging payment and delivery of customer ordershelping customers choose the right product for their requirements and budgethandling customer concerns and...

A Call Center Executive helps customers with their questions and addresses issues regarding products or services. They are responsible for providing support from start to finish to resolve customer inquiries or concerns.Salary: ₹9, ₹11,000.00 per monthBenefits: Cell phone reimbursement Health insurance Provident FundSchedule: Day shiftSupplemental pay...

Job Description Must have an end to end process knowledge in accounts receivable process Query Resolution Ensure that the SLAs are met / improved as per the Clients requirement Maintain healthy client relationship and contribute effective value add to the Clients Business Strong Analytical skills and ability for reporting to be able to ensure daily...