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Customer Service Associate

3 months ago

Tiruchi, Tamil Nadu, India Gia Holidays Full time

Responsibilities and Duties:

  • Receiving & Making Calls to customers
  • Involving in client and customer Followup Calls.
  • Answering phones and explaining the services offered by the Gia Holidays
  • We are contacting existing customers as well as prospective customers.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the services.
  • Maintaining the database of customers regularly.
  • Suggesting solutions based on customer's needs and requirements.
  • Draft customer newsletters with management to promote new services or policies
  • Facilitate customer satisfaction surveys, receiving a score of 99% Satisfaction.

Key SkillsBasic Computer Knowledge /Typing Skills, Sound knowledge of MS Office, Problem-solving skills and internet surfing

Required Experience and Qualifications
-
Exp: Fresher / Experience

-
Qualification: Any Degree

-
Language: English & Tamil

If you are interested please reply to us with your most updated resume. You can also refer your friend for this requirement.

  • Submit your Resume / CV to
-
Please feel free to call for further clarification ONLY ( 11 AM to 3.00 PM)

Job Types:
Full-time, Fresher, Walk-In

Salary:
₹8, ₹13,000.00 per month

Benefits:

  • Internet reimbursement
  • Leave encashment

Supplemental pay types:

  • Yearly bonus

Education:

  • Bachelor's (preferred)

Language:

  • English (required)
  • Tamil (required)

Work Location:
In person