Ops Exec

2 weeks ago


Mumbai, Maharashtra, India A.K. Capital Services Full time
Department

  • Operations
  • Job posted on


Feb 05, 202
  • Employee Type
  • Fulltime-Probationary
  • Experience range (Years)
  • 2 years 6 years
Designation - Execution

Coordinating with to Business Partners and clients

for any queries.

Provide end to end solution of queries both Voice and

non Voice

Co-ordinate with other departments to solve queries of

Business partners complex problems and time

sensitive inquiries.

Maintains professionalism, and confidentiality when

resolving escalated customer issues.

Completes hands-on, managerial and administrative

tasks with regards to customer service, and

monitoring of team and departmental goals.

Assist with escalated calls, and negotiating directly

with Business partner and customers to ensure both

customer and business needs were met.
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