Ops Exec
6 days ago
Department
- Operations
- Job posted on
- Feb 05, 2024
- Employee Type
- Fulltime-Probationary
- Experience range (Years)
- 2 years - 6 years
Designation - Execution
Coordinating with to Business Partners and clients
for any queries.
Provide end to end solution of queries both Voice and
non Voice
Co-ordinate with other departments to solve queries of
Business partners complex problems and time
sensitive inquiries.
Maintains professionalism, and confidentiality when
resolving escalated customer issues.
Completes hands-on, managerial and administrative
tasks with regards to customer service, and
monitoring of team and departmental goals.
Assist with escalated calls, and negotiating directly
with Business partner and customers to ensure both
customer and business needs were met.
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