Claim Administration Staff
1 week ago
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Your Role :Collect claims documentation for marine cargo and marine liability claims by contacting internal Kuehne + Nagel and/or NACORA stations to build a claim file in accordance with the SOP of each NACORA office / YC center
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Your Responsibilities : Collect claims documentation for marine cargo and marine liability claims from:
i. KN stations
ii. KN systems (SALOG/CIEL/OTHERS/
iii. NACORA's
(Requisite training will be provided)
b. Contact internal Kuehne + Nagel and/or NACORA stations to build a claim file in accordance with the SOP of each NACORA office / YC center
c. Use existing Kuehne + Nagel and/or NACORA systems to obtain available missing claims documentation
d. Ensure accuracy of documentations at highest level
e. Enter / Update data in to CMS or any other system as required
f. Transfer digital claim files and documents to the relevant NACORA / Risk & Claims Service Station, digital archiving
g. Meet service level and communication time lines
h. Completion of assigned target on monthly basis
i. Submit periodic progress report to the National Insurance Manager
j. Identify the areas of improvement for achieving the assigned targets
k.
Any other /additional duties/task provided by reporting manager /NIM on time to time basis but not limited to above claims related activities only.
-Your Skills and Experiences :a. Good linguistics ability in German Language
b. Good communicator/listener with a good team player attitude.
c. Should be organized, motivated, self-driven & quick learner
d. Familiar with shipping and transport documents
e. Excellent interpersonal skills with all internal & external partners/customers
f. Ability of managing conflict & providing resolution
g. Good analytical & problem solving skills
h. Efficient coordinator with a clear understanding of importance of time management skills
i. Any other skills relevant to said job profile
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About Kuehne+Nagel
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Neha Bhonsle
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