Associate Billing Coordinator

1 week ago


Bengaluru, Karnataka, India Open Text Corporation Full time

Associate Billing Coordinator:

  • Req id: Bangalore, KA, IN
    OPENTEXT
  • THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

You are great at:

  • Accountable to ensure they meet /exceed billing targets, which requires accurate interpretation of complex legal agreements and purchase orders.
  • Ownership of the endtoend billing process right through to delivery of invoice/bill
  • Complete Peer audit reviews on work from contract through invoice; you successfully complete proper training of team members.
  • Working and communicating directly with Internal and External customers to support OpenText's cash collections mandate.
  • Communicating directly with external customers to understand their Billing/Invoicing requirements.
  • Partner with Sales and Collections to resolve billing and collections issues.
  • Partner with Global Billing peers to drive endtoend process and practice improvement to deliver on process automation goals.
  • Responsible to effectively manage external customer/stakeholder inquiries on billing processes, internal controls, and policies.
  • Responsible to follow all internal controls and policies related to invoicing to protect OpenText's brand.
  • As an SME, work with project teams to deliver on acquisition integrations.
  • Identify and support continuous improvement initiatives to deliver on process automation goals.
  • Assist in audits where required.
  • As an SME, support work to ensure monthend, quarterend targets are achieved.
  • Deliver on other priorities as assigned to execute on the Billing mandate.

What it takes:

  • Minimum 3+ years' experience in software billing function; global billing experience in the software services or hightech industry preferred.
  • Ability to communicate effectively with internal and external customers, both written and verbal
  • Strong working knowledge of billing systems and Microsoft products. Knowledge in SAP, SalesForce would be an advantage.
  • Strong customer service and business partner skills and experience.
  • Strong working knowledge of accounting principles and US GAAP Revenue Recognition.
  • Demonstrated ability to present information logically and concisely to stakeholders at all organizational levels, both verbally and in writing, multilingual skills an asset.
  • Excellent attention to detail and analytical ability.
  • Selfstarter as well as great teamwork abilities.
  • Demonstrated ability to train, utilizing change management methodologies to ensure their peers and stakeholders successfully use new processes.
  • Ability to work under pressure, meet tight deadlines and work on and prioritize various deliverables.
  • Demonstrated ability to drive a culture of learning amongst their peers and other stakeholder groups on best billing practices.
  • Very strong organizational skills.


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