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Billing Executive

3 months ago

Bengaluru, Karnataka, India CYTECARE HOSPITALS PVT LTD Full time

Job description

Job Title Associate:

-
Billing

Department -Patient Service

Location/Unit -Cytecare Hospitals, Yelahanka, Bangalore

Qualification:

  • Any graduation (mandatory) NO Diploma.
**Experience

  • 0 3+year experience.**
    Roles and Responsibility;
∙Communicating and coordinating with patient and the doctors

∙Managing calls and customer queries escalated by the team.

∙Identify and assess customers' needs to achieve 10/10 satisfaction rate.

∙Ability to plan & organize ones work schedule effectively.

∙Plan work schedules and monitor the duties, to ensure that the departments are manned 24X7

∙Error free billing
(IP) to be maintained.

∙Build sustainable relationships and trust with customer

accounts through open and interactive communication

∙Provide accurate, valid and complete information by using

the right methods/tools

∙Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.

∙Follow communication procedures, SOP's guidelines and policies and implement the same.

∙Take the extra mile to engage customers

∙Ability to multi-task, prioritize, and manage time effectively

∙Stay motivated and motivate the team to deliver exceptional customer care

∙To carry out any other task assigned by higher authority.

∙Sending daily/weekly/monthly reports as specified by

department head.

Job Types:
Full-time, Regular / Permanent

Regards,

Manjunatha S

Associate HR

Phone No

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
From ₹16,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Joining bonus
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Bachelor's (preferred)

Speak with the employer