ServiceNow Delivery Manager
1 week ago
Roles and Responsibilities:
·Manage a team of 5-15 engineers and architects: ·Work with team to build individualized career development plans ·Coach, mentor, and develop direct reports, including overseeing new employee on-boarding. ·Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment. ·Provide effective performance feedback through employee recognition, rewards, and disciplinary action. ·Actively manage bench time to support progress toward utilization targets, individual development goals, and solution development goals. ·Understand sales pipeline and team capacity and capabilities and work with practice leadership to adjust staffing plans as needed ·Maintain skills and certification inventory of team ·Consciously create a workplace culture that supports the values and guiding principles of the organization ·Foster a culture of delivering with quality and care ·Build and maintain a culture of trust through open and honest feedback and accountability Provide Project Support: ·Participate in pre-sales and scoping activities, building proposals, pricing, and statements of work ·Work with Project Managers and the Resource Management team to identify appropriate resources for projects ·Act as a key contact for projects staffed by team. ·Participate in project kick-off, status, close-out, and escalation meetings as needed ·Provide expert technical architectural support and guidance for solutions ·Continuously improve project scoping and delivery by capturing lessons learned after each engagement and adjusting future proposals and approaches as appropriate Support Solution Development and External Evangelism: ·Work with Solutions Principals and practice leadership to define the solution development roadmap ·Contribute to solution development activities directly and through coordinating time and contributions by the team ·Contribute to blog posts, speak at user groups / conferences, and present at internal briefings as neededQualifications:
· 10+ years of hands-on experience implementing ITSM, CSM, and/or ITBM, ServiceNow Discovery, Service Mapping, and/or Event Management. ·Mastery in at least one ServiceNow suite. ·Possess a broad base of technical skills, business acumen, and a strong desire to support the client. ·Experience managing, mentoring, and coaching people. ·Understand the detail behind the implemented solution and having the ability to communicate the high-level vision with the client. ·The ability to think past the products and create solutions to meet the business/IT needs. ·Effectively communicate solutions architecture to the client, third parties, and the team. ·Encompass strong listening and interpersonal skills, an ability to solve complex problems, a big picture mentality, and an aptitude to visualize the solution. ·Able to foster teamwork among the delivery team(s). ·Proficiency in hardware, software and/or operating systems environments. ·Ability to manage a team environment. ·Proven troubleshooting & problem solving ability ·Presentation and facilitation of executive level meetings, group presentations, and collaborative technical workshops. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.We understand that you have a life outside of work. That's why we offer paid time off, paid company holidays, and a great benefits program including maternity/paternity leave and much more-
ServiceNow Delivery Manager
1 week ago
Gurgaon, Haryana, India AHEAD Full timeAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...
-
Regional Partner Manager- Govt
3 weeks ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Regional Partner Manager- Govt
4 weeks ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Regional Partner Manager- Govt
1 week ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Renewal Account Manager
4 weeks ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Renewal Account Manager
7 days ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Renewal Account Manager
3 weeks ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Support Account Mgr
1 week ago
Gurgaon, Haryana, India ServiceNow Full timeJob DescriptionWhat you can expect from us: At ServiceNow, we make work better for everyone – including our own employees. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees. Win as a Team is part of our culture, and we aspire to wow our...
-
Support Account Mgr
3 weeks ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Support Account Mgr
1 month ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Servicenow Lead
1 week ago
Gurgaon, Haryana, India Nityo Infotech Full timeServiceNow LeadResponsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and...
-
Sr Corporate Strategy Specialist
7 days ago
Gurgaon, Haryana, India ServiceNow Full timeJob DescriptionWhat you get to do in this role: · Customer Advisory Support o Support Strategists with the discovery workshops with prospective and existing customer leadership and their teams to understand goals o Document and present insights and recommended solutions to meet customer goals o Create high-quality deliverables that communicate strategic...
-
Sr Corporate Strategy Specialist
3 weeks ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionServiceNow is dedicated to making the world work better for everyone, with a team of change makers who are always looking to innovate and drive ingenuity. At ServiceNow, we believe in dreaming big and supporting each other to achieve our goals, because the future is ours to shape.With over 7,700 customers, including 85% of the Fortune 500,...
-
Sr Corporate Strategy Specialist
1 month ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionServiceNow is dedicated to making the world work better for everyone, with a team of change makers who are always looking to innovate and drive ingenuity. At ServiceNow, we believe in dreaming big and supporting each other to achieve our goals, because the future is ours to shape.With over 7,700 customers, including 85% of the Fortune 500,...
-
Sr Corporate Strategy Specialist
7 days ago
Gurgaon, Haryana, India ServiceNow Full timeCompany DescriptionServiceNow is dedicated to making the world work better for everyone, with a team of change makers who are always looking to innovate and drive ingenuity. At ServiceNow, we believe in dreaming big and supporting each other to achieve our goals, because the future is ours to shape.With over 7,700 customers, including 85% of the Fortune 500,...
-
Servicenow Developer
1 week ago
Gurgaon, Haryana, India Virtusa Full timeServicenow Developer - CREQ179948 Description P3-C3-STSJob Description:Position DutiesResponsibilitiesHands on experience with client scripts and business rules.Implementation, administration, and support of the ServiceNow platformUI Actions, UI policy, Access Control Lists, etc. Overview of integration LDAP integration and Workday integrationConfigure...
-
Servicenow Architect
1 week ago
Gurgaon, Haryana, India Axalta Coating Systems Full timeJob Description:Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving...
-
ServiceNow- Manager
7 days ago
Gurgaon, Haryana, India KPMG India Full timeTitle : ServiceNow Developer for GRC/IRM and SecOps ModuleLocation : Gurgaon, Noida, Mumbai, Pune and BangaloreLevel- Associate Consultant, Consultant, Assistant Manager, ManagerOVERVIEW:KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage...
-
ServiceNow Architect
1 week ago
Gurgaon, Haryana, India Axalta Full timeDescription : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and...
-
ServiceNow Developer
1 week ago
Gurgaon, Haryana, India NCR Corporation Full timeAbout NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...