Key Account Manager

2 weeks ago

Bengaluru, Karnataka, India 2coms Full time
:

LOCATION Bangalore
About the role - Brief

The Key account manager (KAM) shall work primarily with the Supply Growth team and vendor management, wherein she/he shall be in charge of the acquisition of more vehicles in existing cities, alongside sourcing & managing the vendor who will be running our platform operations in the respective city.

About the role - Descriptive
Introduction

The KAM role is a great opportunity to put your sourcing, negotiation & analytical skills to the test in a dynamically growing space.

Vendor (Hero) management is going to be one of the key focus areas for Uber India in the next few years to come, and the said role offers an entry into the domain.

Key Result Areas
Forge partnerships with the city's sourcing vendors - extend the network further to add newer partners to the Uber Platform
Provide constant on-ground feedback to the Operations team, regarding the urgent requirements, concerns or suggestions from the vendor Partners
Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our vendor partners, including sustainable economics for both parties
Achieve and consistently exceed vendor (Supply Acquisition) goals, typically on a week-on-week basis
Partner with onboarding teams to ensure a seamless experience for new vendor partners
Build best practices in liaison with the city's Supply Growth team to ensure constant and effective engagement of vendor partners and the corresponding driver partners
Interact with driver-partners to understand their key concerns and requirements
Act as an ambassador of Uber's mission, brand, and product, through all interactions:

physical, email or telephonic, and propagate the Value Proposition we offer
Scout new leads to be onboarded as vendors through field work
Key Performance Indicators

  • Number of overall Vehicles added to the Platform
  • Number of vendor Partners added to the existing base
  • Number of Trips taken by the newly added vendor Vehicles
  • Number of Vehicles completing 100 trips within 28 days (threshold can be different from city to city)
Requirements
Skill Set/Experience Required

  • Full working proficiency in English (Written and verbal)
  • Bachelor's Degree with 3-5 experience in a Sales/Business Development Role preferably in the B2B space
  • Exceptional communication/negotiation skills and transactional understanding of the vendor business
  • Organizational ability to liaise with multiple internal & external stakeholders with minute attention to detail
  • Ability to learn on the go and to learn through iterative correction, with a zeal to get better every day
  • A builder's mind, and a passion for Uber, alongside an infectiously positive attitude and drive to win
Additional Pointers

  • The role requires immediate on-ground effort, thus readiness to join within a maximum of one month from the offer rollout would be highly preferred
  • The role requires regular travel, thus readiness to be constantly on the move is expected
  • As mentioned above, the role would be under a Third Party Payroll, and thus would be contractual in nature
  • Usual guidelines with regard to Data Privacy and security apply similarly to all other roles
  • As mentioned above, the role would be under a Third Party Payroll, and thus would be contractual in nature
  • Usual guidelines with regard to Data Privacy and security apply similarly to all other roles
Benefits

CTC:

Upto 40K/M + Allowances and incentive

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