Business Support Consultant
1 week ago
Heb je interesse in een job binnen de bancaire en of verzekeringssecto r? Heb je een passie voor het adviseren van klanten en het vinden van oplossingen ? Dan ben jij de kandidaat waar wij naar op zoek zijn
Als Consultant Business Support Banking & Insurance speel je een sleutelrol in het ondersteunen van onze klanten. Je belangrijkste verantwoordelijkheden kunnen mogelijks omvatten:
- Klantenservice: Het bieden van uitstekende klantenservice aan klanten en makelaars van de bank en verzekeringsmaatschappij, inclusief het beantwoorden van vragen, het verstrekken van informatie over producten en diensten , en het afhandelen van klachten.
- Transactieverwerking : Het verwerken van financiële transacties, zoals stortingen, opnames, overschrijvingen en betalingen.
- Kredietverlening: Het beoordelen van kredietaanvragen van klanten, het analyseren van kredietrisico's en het nemen van beslissingen over kredietverlening.
- Administratie : Het behandelen en verwerken van diverse bank- en verzekeringsproducten en -diensten , zoals spaarrekeningen, beleggingen, leningen, creditcards en andere betaalmethoden, polissen en claims, aan zowel nieuwe als bestaande klanten in zowel het B2B als B2C segment.
- Compliance en naleving van regelgeving: Het identificeren, beoordelen en beheren van verschillende soorten risico's waarmee de bank- en verzekeringsmaatschappij wordt geconfronteerd, evenals het naleven van wettelijke voorschriften en interne beleidsregels met betrekking tot financiële transacties, privacy van klantgegevens, antiwitwaspraktijken en andere regelgevende kwesties.
Om succesvol te zijn in deze rol, verwachten we dat je beschikt over:
- Een afgeronde opleiding op minimaal bachelorniveau in een relevant vakgebied, zoals bedrijfskunde, economie, financiën & verzekeringen;
- Intrinsieke interesse voor de bank- en verzekeringssector;
- In het bezit zijn van FSMA (Febelfin)-certificaten is een troef;
- Sterke communicatieve vaardigheden, zowel gesproken als geschreven in het Nederlands, Frans als Engels;
- Een resultaatgerichte instelling en het vermogen om zelfstandig te werken in een dynamische veranderlijke omgeving.
- Je krijgt een vast contract op onze payroll en wordt projectmatig tewerkgestel d;
- We vullen een aantrekkelijk salaris aan met extralegale voordelen. Wat dacht je van een bedrijfswagen, een onkostenvergoeding en maaltijdcheques en een hospitalisatieverzekering?;
- iCredit volgt de voortgang van je projecten op de voet. We wisselen digitale meetings af met follow-ups bij een kop koffie in ons kantoor in Antwerpen of Diegem ;
- Je werkt volgens een regime van 40u/week en krijgt daardoor in totaal 32 vakantiedagen ;
- We stippelen een opleidingstraject op maat uit en denken actief na over doorgroeimogelijkheden in lijn met jouw profiel en ambities;
- Dankzij de regelmatige afterwork events leer je je collega-consultants kennen en kan je ervaringen uitwisselen. Sfeer verzekerd
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