Head of Operations

1 week ago


Hyderabad, Telangana, India Bondada Engineering Limited Full time

Job Roles & Responsibilities:

  • Operations & Maintenance of cell site towers & underground fiber cable
  • Capable of managing 2000 Manpower
  • Proficient in addressing client escalations & onsite technical issues
  • Deployment of Manpower as needed
  • Customer Relationship management ensuring delivery of commitments, service levels & quality, timely handling of escalations & client expectations
  • Capable of independently managing state operations
  • Previous experience leading teams in OFC and tower infra O&M
  • Expertise in project management, budgeting, design & planning of passive Infra elements, Installation, commissioning, Integration of Passive Infra, microwave & BTS sites, Optical fibre O&M, Site acquisition, Vendor Management, Sharing partner Management
  • Extensive experience from setup to day to day operations. Rich experience in infrastructure, Fibre management including Governance, operations, Business management functions
  • Project management aligned with customer KPIs

Qualification:

B. Tech (E&C) or (E&E)

Experience:

15+ years in operations & maintenance in Telecommunications

Other Requirements:

  • Fluency in local language
  • Professional & self-motivated mindset
  • Strong problem solving and analytical skills
  • Customer relationship management & Determination
  • Initiative and perseverance
  • Honest, Dependable and Accountable
  • Integrity and work ethics
  • Effective Resource management
  • Excellent Communication skills
  • Transparency in actions

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