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Site Administrator
1 week ago
Location - Vikhroli Mumba i
Job Description
Can manage Team of 5+ sizeShould be able to work in 24*7 ShiftTroubleshoot and document steps performed to resolve challenges with hardware, Software and application issues in a ticketing system.support and apply desktop/Server/Network fault resolution .Thorough knowledge on Windows 10 and above Operating system / MS windows Server 2012 and aboveGood knowledge on configuration and troubleshoot Mocrosoft Office O365 related issuesTroubleshoot and fix hardware related issuesGood knowldege for troubleshooting LAN related issuesIdeal candidate should have5-7 Years' experience in Windows Desktop support.
Vendor Management
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with thourogh understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Additional Requirement:
Prefered to have Knowledge/certificate on CCNA or equivanent / MCP or MCSAKnowledge/Certificate on ITIL V3 and above
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