Network Engineer

2 weeks ago


Cochin, Kerala, India WORKSENT Full time

Work Experience: 2-6 years

Work Location: Kochi

Mode: Work from Office

Shift: Night shift

Responsibilities and Duties:

  • Manage Sophos, Fortinet, Meraki and Sonic-wall firewalls.
  • Manage Azure Networks and VPN.
  • Assist NOC team with Network task escalations.
  • Troubleshoot Cisco ASA firewalls.
  • Monitor and manage Network devices through RMM.
  • Diagnose, troubleshoot, and resolve network issues.
  • Willingness to work in dedicated night shifts.

Technical Skills:

  • Must be CCNA certified.
  • Minimum 2 year experience in Firewall management.
  • Prefer candidates with multi-vendor experience especially in Fortinet and Sophos

Professional Skills:

  • 2+ years of experience in handling L1 & L2 issues
  • Any Graduation/Three-year diploma.
  • Certifications in Cisco preferred.
  • ITIL will be an added advantage.
  • CCNA certification

Behavioural Skills:

  • Good understanding of the organization's goals and objectives.
  • Strong interpersonal, written, and oral communication skills.
  • Capability to conduct research into issues and products as required.
  • Ability to prioritize and execute tasks in a support service environment and make sound decisions in emergency situations.
  • Ability to present ideas in a user-friendly language.
  • Self-motivated and directed.
  • Person with strong observation skills.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

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