Principal ServiceNow Developer

1 week ago


Chennai, Tamil Nadu, India Gen Full time
About the Role

:


This role is part of Gen Information Technology unit & is instrumental in the designing, implementation & maintenance of the ServiceNow platform.

What You Will Do in This RolePrimarily responsible for development within ServiceNow platform and drive digital transformation focused on automation and employee experience

Drive and deliver ServiceNow integrations using Web Services, APIs (Application Programming Interfaces), Spokes


To be able to create test cases for functional, regression testing, UAT (User Acceptance Testing) testing, and perform integration testing.

Work on ServiceNow support and maintenance activities.

Research, perform analysis required to build respective modules within ServiceNow Platform

Follow Agile/Scrum development methodologies while development and deployment of new features

Secondary responsibility is to work with business in capturing requirements, highlight challenges, solve problems, drive efficiency and automation using ServiceNow platform and related technologies

Excellent communication skills and the ability to clearly articulate customer requirements through written documentation.

What You'll Need to be Successful in this RoleBE – Computer Science/ MCA or related field or equivalent experience

Strong experience working on ServiceNow products:

IT Service Management, HR Service Delivery, Virtual Agent, Asset Management, Custom Development, Integration Hub, CMDB and Discovery etc.

Excellent hands-on knowledge and experience of HTML/CSS/ JavaScript, JAVA/J2EE, SQL and Web Services.

Minimum 6-9 years experience in ServiceNow Development

ServiceNow Certified Application developer preferred

ServiceNow Certified System Administrator required

Understanding of ITIL frameworks and processes

Experienced working within an Agile/Scrum environment

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees.

All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law.

Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.

We also consider employment-qualified individuals with arrest and conviction records.

In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Learn more about pay transparency.
Gen complies with all anti-discrimination laws.
To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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