Business Support, LaSalle Business Support

2 weeks ago

Hyderabad, Telangana, India JLL Full time

Position: Helpdesk Executive , Hyderabad

Business: Property and Asset Management

What this job involves

You will be ensuring that all services are maintained and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for issues with client and occupants. Your key deliverables will be to:

JOB Description:

Liaise with internal tenants & various external clients to maximize revenues.

Coordinate with mall management team and organize various exhibitions, promotions to generate revenue and also increase foot fall to the mall. These can be very specific, to cater a category/ Floor which is under performing. He/she should be able to evaluate the look and feel of the mall.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door simultaneously working on the methodology to capture the data of visiting customers. Post the same data can be used for CRM analysis and information to be infer from those data for a better TD.

An Helpdesk executive is, above all, a individual who understands marketing and promotion techniques. We want to see enthusiastic candidates with fresh ideas and the organizational skills required to not leave anything about an event to chance. An individual having good hands on knowledge about excel, PPT and other software.

Build strategic relationships and partner with key industry players, agencies and vendors.

Analyse consumer behaviour and adjust email accordingly.

JOB Description:

1. Responsible for maintaining MIS Billing, Collection & Outstanding @ Mall with various brands.

2. Clarification to tenants regarding any invoice related issues and escalating any required issues to top level managers if require intervention.

3. Preparation of ageing sheets on Weekly & Monthly basis pertains to Mall.

4. Depositing Cheques in Bank Regular basis.

5. Updating TOD on Regular Basis.

6. Sharing Outstanding Statements to all Retail Partners, ( i.e.) Regular Outstanding, 180 day .

7. Outstanding and 365 days Outstanding for Mall.

8. Feedback from Customer.

9. Lost and found reports.

10. Footfall reports/ sales reports.

11. General rounds of mall, ensuring Housekeeping.

12. Compiling of Tenant contact reports.

13. Customer complaint attendance.

14. Tenant complaint and resolving within TAT time.

15. Creative, standee's checklists.

16. Housekeeping snags update and follow ups.

17. Technical complaints to be updated and follow up for rectification and closure of complaints.

18. Assisting marketing team for events organise/ promotions.

19. Updating of tenant data.

20. Distribution of invoice to all tenants.

21. Follow up from security for footfall/ security concerns.

22. Collecting required Utility breakup information from technical department & sharing the same with tenants and escalating the utility related queries regarding invoicing to technical department.

23. Also, arranging and escalating issues of Retail Partners to consent personal so get resolved as soon as Possible.

24. Discussing with Store Manager for Payments and putting pressure for Payments.

25. Assuring the Details send to Retails are up to date and Correct.

26. Coming up with suggestions to enhance the event's success.

Reporting:

You will be working with our operations team and reporting to the Property Manager and Client.

Sound like you? Here is what we're looking for:

Being Analytical and Meticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor financial aspects. You should have a good knowledge of the working procedures.

Qualifications

You will have a Degree / Diploma in finance/ marketing/ MBA/ Accounting OR any equivalent, with min 2-3 years of work experience in Real Estate/ Hotel or Construction Industry/ CRM/ Helpdesk.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

  • Senior Consultant Java Support

    2 weeks ago

    Hyderabad, Telangana, India Invenio Business Solutions Full time

    Description invenioLSI is the world's #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector. invenioLSI...

  • Senior Consultant Java Support

    2 weeks ago

    Hyderabad, Telangana, India Invenio Business Solutions Full time

    invenioLSI is the world's #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.invenioLSI now has a...

  • Business Support Analyst

    1 month ago

    Hyderabad, Telangana, India WARNERMEDIA Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

  • Business Support Analyst

    4 weeks ago

    Hyderabad, Telangana, India WARNERMEDIA Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

  • Atlassian Administrator

    6 days ago

    Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full time

    The Atlassian Tech Support role provides the following services (primarily for the Technology team):Troubleshooting:Support queue can include (but is not necessarily limited to) the following topics/questions:Access issues- Some Atlasssian account setup questions. Often requires interaction with other Information Security and/or Infrastructure/DevOps teams...

  • Marketing Administrator

    2 weeks ago

    Hyderabad, Telangana, India Support Revolution Full time

    We have an excellent opportunity for a Marketing Administrator to join our growing Marketing team, to be based in Hyderabad. This role will see you supporting our Sales and Marketing teams, and owning the growth and expansion of our database to ensure that we have up to date accounts and information.About the Role:Due to rapid expansion, we have a great...

  • Business Relationship Support Associate

    2 weeks ago

    Hyderabad, Telangana, India Wells Fargo Full time

    About Wells FargoWells Fargo India and Philippines (WFIP) is an integral part of the Well Fargo Enterprise and provides Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has 28,000 employees supporting all lines of business covering business operations, technology development and...

  • Business Relationship Support Associate

    1 week ago

    Hyderabad, Telangana, India Wells Fargo Full time

    About Wells FargoWells Fargo India and Philippines (WFIP) is an integral part of the Well Fargo Enterprise and provides Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has 28,000 employees supporting all lines of business covering business operations, technology development and...

  • Marketing Administrator

    2 weeks ago

    Hyderabad, Telangana, India Support Revolution Full time

    We have an excellent opportunity for a Marketing Administrator to join our growing Marketing team, to be based in Hyderabad. This role will see you supporting our Sales and Marketing teams, and owning the growth and expansion of our database to ensure that we have up to date accounts and information.About the Role:Due to rapid expansion, we have a great...

  • Only 24h Left Marketing Administrator

    2 weeks ago

    Hyderabad, Telangana, India Support Revolution Full time

    We have an excellent opportunity for a Marketing Administrator to join our growing Marketing team, to be based in Hyderabad. This role will see you supporting our Sales and Marketing teams, and owning the growth and expansion of our database to ensure that we have up to date accounts and information.About the Role:Due to rapid expansion, we have a great...

  • Business Relationship Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About Wells FargoWells Fargo & Company (NYSE:WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ) and...

  • Technical Business Support Coordinator

    2 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is looking for a Technical Business Support Coordinator.In this role, you will:Oversee user access and security administration issues, production support, troubleshooting, application maintenance, monitoring, and balancingSupport application installations and upgradesManage users database and rolesConduct access review and...

  • Ray Business Technologies

    2 weeks ago

    Hyderabad, Telangana, India Ray Business Technologies Pvt Ltd Full time

    Job Description:Expert in Dynamics 365 CRM development including customization, plugins, custom workflows, client scripts, security configuration and Portal development. Well versed with Dynamics 365 Architecture and Business Processes. Experience with supporting Microsoft products (.Net, C#, SQL Server, SharePoint) Experience with Power Apps.Knowledge of...

  • Officer, Business-Client Support

    1 month ago

    Hyderabad, Telangana, India Alter Domus Full time

    ABOUT US We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative,...

  • Officer, Business-Client Support

    2 weeks ago

    Hyderabad, Telangana, India Alter Domus Full time

    ABOUT US We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative,...

  • Officer, Business-Client Support

    4 weeks ago

    Hyderabad, Telangana, India Alter Domus Full time

    ABOUT US We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative,...

  • Technical Business Support Coordinator

    2 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Technical Business Support CoordinatorIn this role, you will:Oversee user access and other security administration issues, production support, and troubleshooting, application maintenance, monitoring and balancingSupport application installations and upgradesAccess provisioning and de provisioningManage users database...

  • IT&D Business Analyst Support

    2 weeks ago

    Hyderabad, Telangana, India Reckitt Full time

    IT&D Business Analyst SupportCity: HyderabadWe are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands.Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest...

  • NUKG Business Solutions

    2 weeks ago

    Hyderabad, Telangana, India NUKG Business Solutions Pvt. Ltd Full time

    NUKG ) is a Business, Process & Technology consulting company with niche expertise in the area of US Benefits Administration and Data Management. NUKG's headquarters are based in NJ, USA and the Global Delivery Center is based in Hyderabad, India.JOB SUMMARY :The Business Systems Analyst I is accountable for completing systems development, quality assurance,...

  • Business Relationship Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About Wells FargoWells Fargo & Company is a well-established, diversified financial services company with a significant global presence. It offers a wide range of financial services to individuals and businesses across various industries. With a strong commitment to customer satisfaction and financial success, Wells Fargo has become a trusted name in the...