Marketing & Communications Manager - Grand Mercure Bangalore, Grand Mercure Mysore, Ibis Styles Mysore
2 weeks ago
Company Description
Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.
Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with 'The Verandah', our Global Cuisine restaurant and 'By The Blue', our poolside RestoBar which offers inspired Indian cuisine.
Job DescriptionPrimary Responsibilities
Coordinate all Sales & Marketing related logistics including pre-planning, show services, marketing materials, accommodations, transportation, on-site services, technical services and budget management. Participate in the execution of integrated marketing campaigns utilizing direct mail, email, web and print advertising. To maintain client database, create statistical reports, and perform general administrative tasks. Ensure the production of advertisements, marketing brochures, sales kits or other promotional materials. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.Key Responsibilities:
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bangalore to ensure maximum cooperation, productivity, and guest service. Develop and maintain effective relationships with all the departments. Respond to queries by resolving issues in a timely and efficient manner. Ensure that the team has been trained for all safety provisions. Ensure that all personnel are kept well informed of department's objectives and policies. Motivate and develop team to ensure smooth functioning of the department and promote teamwork.Financial Management
Identify optimal, cost effective use of the resources and educate the team on the same.Operational Management
Ensure consistency and accuracy of all materials produced. Brief and work with the suppliers, ensuring quality, creativity and value for money is achieved. Work on marketing materials ensuring correct product information and ensuring sign off is achieved to hit required deadlines. Finalize comprehensive designs and other artwork, etc. Handle additional responsibilities as and when delegated by the Management. QualificationsProfile
Knowledge and Experience
Diploma in Tourism / Hospitality Management Minimum of 5+ years of experience in a similar capacity with proven track records Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPointCompetencies
Strong leadership, interpersonal and training skills Good communication and customer contact skills Service oriented with an eye for details Ability to work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times-
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