![GRAND MERCURE](https://media.trabajo.org/img/noimg.jpg)
Bell Desk Associate
2 weeks ago
Company Description
Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from guests.
Features an all-day dining restaurant, cafe & alfresco, a fitnesscentre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
- Responsible for handling guests' luggage & greeting the guests as per guidelines & standard phrases.
- Perform all other assigned duties, and adhere to hotel's standards of performance, appearance, and conduct.
- Responsible for providing courteous and competent services to the guests.
- Any matter which may effect the interests of
the hotel should be brought to the attention of the Management. - Effectively communicate any problem, challenges, complaints / feedback immediately to the duty manager
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to guest's queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
Qualifications
12th, Diploma or Degree or any other equivalent Qualification
Additional Information
Minimum of years of Experience, minimum 0-1 year experience in same designation
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