Customer Service Associate

2 weeks ago


Thāne, Maharashtra, India reccon Full time

Role & Responsibilities

  • Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request.
  • Provide/take relevant information and update the system.
  • Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency.
  • Ability to achieve stretched targets and able to manage the organization standard.
  • Maintain Superior quality service by following organization standards.

3) Operational Check List:

  • Good communication in English
  • Understanding about call center and thought process should be clear for working with company.
  • Why want to join Lombard / Call center.
  • What is Customer Service, What are the Quality required for customer care executive.
  • Should talk on given topic.

Job Types:
Full-time, Permanent

Salary:
₹9, ₹29,064.87 per month

Schedule:

  • Monday to Friday
  • Rotational shift

Ability to Relocate:

  • Thane, Maharashtra: Relocate before starting work (required)

Work Location:
In person

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