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Service Delivery Team Lead

4 months ago

India UBS Full time

Your Role

  • Precisely communicate with Section Head to make them aware of any potential problems or risks
  • Obtain accurate, comprehensive and timely corporate action related information (DRIP/DVOP, CHAN, LIQU, REDM, INTR, DVCA, SHPR, CAPD etc.)
  • Strong global market and regulatory knowledge
  • Able to translate Business As Usual in key parameters and set realistic/achievable thresholds
  • People manager; connect with people (team member, peer, Management, stakeholder, etc) effectively
  • Quick learner; should be able to connect the dots front to back
  • Eye to look proactively for emerging/potential risk
  • Interpret announcement information on various the corporate actions for potential deadline sensitive terms
  • Discrepancies and exceptions need to be resolved promptly
  • Understand and adhere to all departmental procedures and controls
  • Adherence to the quality standards and procedures laid down in the team
  • Research plus review more complicated corporate action events using database system
  • Identify all eligible holders, develop and ensure to distribute notifications related to corporate market events complex in nature
  • Resolve all discrepancies; ensure to take action on everyday matters as well as inquiries from all external clients plus internal departments
  • Ensure to escalate more complicated issues applying procedures to assure timeliness and processing accuracy
  • Convey and manage entire event deadlines
  • Ensure to reconcile SWIFT MT564 / MT568 (notifications/narrative) as received from global custodian versus customer positions held at backoffice systems

Your Team
You'll be working in the Corporate and Ie section in Pune. We are responsible for the correct and timely processing of Corporate Action and Ie transactions.

This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products.

As a strong member of the team, you will work closely within the integrated value chain and our global / international interfaces.

Your Expertise
- a degree in business and commerce
- experience in financial services
- relevant experience in securities products, ideally in Corporate Actions and Ie processing
-mend of Microsoft Excel / Power Point / Word / Outlook

  • Prior solid working experience in finance management for at least 4 years'
  • Effective written and verbal communication skills in English
  • Ability to prioritize tasks accordingly
  • Strong people management and leadership skills
  • Capability to work in a fast-paced high-growth environment
- change management / automation experience
- drive ideas/proposals/tasks/actions for closure
  • Have the ability to exercise a great deal of initiative, forward strategic thinking and independent judgment
- totally focused on client service and timely execution of task orders
- motivated, self-directed, and driven (always staying up to date and improving)
- fluent in German and English (knowledge in French or Italian language is a plus Knowledge of financial concepts and terminology, especially in Corporate Action / Announcement Utility

Experience in a work environment that required attention to detail and adherence to specific rules and standards required

  • Ability to multitask in a fast-paced environment
  • Good knowledge of Excel & Word and SWIFT
  • Strong written and verbal communication skills in English required
  • Ability to research and understand financial concepts
  • Candidate should be willing to work in international shifts

About Us
UBS is the world's largest and the only truly global wealth manager.
We operate through four business divisions:
Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
We have a presence in all major financial centers in more than 50 countries.
Join Us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing, and hybrid (office and home) working.

Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone.

We know that it's our people, with their unique backgrounds, skills, experience levels, and interests, who drive our ongoing success.

Together we're more than ourselves. Ready to be part of the team at UBS and make an impact?