Telicaller for Insurance Purposes

2 weeks ago


Ahmedabad, Gujarat, India Vishva Associates Full time

A telecaller is a customer service representative who contacts customers over the telephone
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Make outbound calls to customers to promote products and services, or follow up on recent purchases
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Respond to customer inquiries and provide information about products and services
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Resolve customer complaints and provide appropriate solutions
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Keep records of all customer interactions and transactions, updating customer information in a database as necessary
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Meet and exceed sales and customer satisfaction targets
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Continuously improve product and service knowledge to provide accurate information to customers
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Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
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Follow all company policies and procedures, including those related to confidentiality and data security
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Participate in training and development opportunities to improve skills and knowledge
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Adhere to schedules and work efficiently under pressure to meet deadlines:

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Focus on outbound sales

Communicate with potential customers and present the project follow up
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Explain project features details to customers; Arrange site visits; Coordinate with sales team:

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Resolve project inquiries to customers:

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Daily reporting

Salary:

From ₹8,500.00 per month

Supplemental pay types:

  • Commission pay

Experience:

- total work: 1 year (preferred)

Ability to Commute:

  • Ahmedabad, Gujarat (required)

Ability to Relocate:

  • Ahmedabad, Gujarat: Relocate before starting work (required)

Speak with the employer

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