Online Sales Executive

1 week ago


Ahmedabad, Gujarat, India Multicodes Services PVT. LTD. Full time
**:

  • Responsible for deriving Sales Through Online chat for our customers**
  • Perform problem research and testing when necessary.

- Communicating with the customers through high-quality live chats to answer questions, solve issues and troubleshoot.

- Contact and maintain a cordial relationship with existing customers.

- Being dedicated to customer satisfaction and resolving any concerns that the customer has.

- Deliver high-quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Proactively engage with visitors on the website and social media accounts and provide quick support.

- Perform other duties and responsibilities as necessary.

Requirements and Skills
-
Strong communication and research skills:

-
Ability to convert leads into customers through sales techniques and consumer psychology
:

-
Excellent command over the English language, both written and spoken
:

-
Knowledge of chat sales systems, tools and other telecommunication systems:

-
Consider getting brownie points if you have worked for a company based in Australia before or know a few Aussie slang terms
:

-
Knowledge of social media channels and online marketplaces for social selling.

Prior sales experience is required

Salary:

From ₹20,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Ability to commute/relocate:

  • Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

  • Live chat: 1 year (required)
  • Lead generation: 1 year (required)
- total work: 1 year (preferred)

  • Sales: 1 year (required)

Language:

  • English (required)

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