Lead Infrastructure Services Delivery Engineer

2 weeks ago


Chennai, Tamil Nadu, India DTCC Full time

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role::

The Lead Infrastructure Services Delivery Engineer will own the responsibility of maintaining, deploying and tuning virtual environment.

This person in this role will work closely with our Infrastructure teams and our internal business clients to resolve and escalate technical support incidents where necessary.

Your Primary Responsibilities:

Monitor, maintain, and measure performance metrics to maintain and improve virtual environment stability and resiliency. Provides general oversight of assigned projects. May serve in the role of project lead, assuming responsibility for oversight of most or all aspects of a project. Undertakes research and/or evaluation projects as assigned, providing formal documentation of findings and conclusions according to established departmental standards. Extensive interfacing, collaboration, and coordination of efforts with vendors and other departments in the company. Implementation of system upgrades and modifications, including planning, testing, scheduling and coordination. Ensures that change management and defined security procedures for all assigned systems are executed in accordance with client policies and procedures. Minimizes client service interruptions through early identification and resolution of problems. Analyzes monitoring and maintenance data and implements changes as required to achieve optimum performance. Proactively identify trends, determine incident root causes, and manage adverse events from identification to resolution Perform research, analysis, system design, documentation, testing implementation and on-going support for the end user workspace environment. Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior

Qualifications:

6 - 8 years of related experience Bachelor's degree (preferred) or equivalent experience

Talents Needed for Success:

6 – 8 years of related experience Minimum of 5 years of experience in VMware technologies 3 + Years of experience with implementing, deploying, and supporting infrastructure. Experience with VMware 6.x, SRM, NSX, VRA, VRO, and VCM Knowledge of PowerShell and PowerCLI scripting Strong project management skills Self-starter, independent worker, and team player Good written and verbal communication skills Working knowledge of the ITIL framework Knowledge and expertise in disaster recovery exercises

Actual salary is determined based on the role, location, individual experience, skills, and other considerations.



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