Operations Team Member
1 week ago
Location
- CBA, Bangalore
- Australian Shift
- 1.5 years to 3 years Relevant
To provide timely and error free operational processes associated with the delivery of products and/or services to our customers.
Job Description:
Job Advert Text
Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues.
Management Level-Level 1 Team Member/Leader
Job Family
- Job Category Job Classifications
Work Shift Required
- Yes
Consumer Loans-Aware
Customer Focus-Sound
Customer Interaction-Sound
Data Entry Management-Sound
Data Gathering and Reporting-Aware
Interpersonal Relationships-Sound
Office Administration-Aware
Results Driven-Aware
Risk Mindset-Sound
Operational Functions-Sound
Operations - Back Office-Sound
Planning and Organising-Sound
Problem Management Process (TCS)-Aware
Problem Solving-Sound
Process Improvement-Aware
Risk Management - Better risk outcomes-Sound
Standard Operating Procedures-Sound
Responsibilities:
Providing superior levels of internal and external customer service by responding to and managing customer and stakeholder enquiries, complaints and issues.
Undertaking investigations in respect to customer requests and/or as a result of transactional or exception based issues
Officers will perform the aforementioned activities for the role, product, service or process they support.
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Advertising End Date: 08/04/2023
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