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Digital Sales/ Customer Services
1 week ago
We are looking for a dynamic and experienced professional with a minimum of 3 years of expertise in Digital Sales, Customer Service, and Sales of IT services and consultancy.
This role involves engaging with clients, understanding their needs, and promoting our IT solutions.*Responsibilities:
1. *Digital Sales:
- Develop and execute digital sales strategies to generate leads and drive IT services sales.
- Leverage online platforms and tools to reach potential clients and establish a digital sales presence.
2. *Customer Service:
- Provide excellent customer service, addressing inquiries, and ensuring client satisfaction.
- Act as a liaison between clients and internal teams to facilitate effective communication.
3. *Sales of IT Services and Consultancy:
- Understand client requirements and recommend suitable IT solutions and consultancy services.
- Collaborate with the sales team to achieve revenue targets and foster longterm client relationships.
4. *Client Engagement:
- Conduct pres
4. *Client Engagement:
- Conduct pres
- Proactively identify opportunities to upsell or crosssell additional services.
5. *CRM Management:
- Utilize CRM systems to track client interactions, sales activities, and maintain accurate records.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3 years of experience in digital sales, customer service, and sales of IT services and consultancy.
- Strong understanding of IT services and solutions.
- Excellent communication and interpersonal skills.
- Proven ability to meet and exceed sales targets.
- Familiarity with CRM systems and sales tools.
Job Types:
Full-time, Part-time, Temporary
Day range:
- Monday to Friday
Shift:
- Day shift
- Rotational shift
Ability to Relocate:
- East, NEW Delhi: Relocate before starting work (required)
Work Location:
In person
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