Tele-Sales Representative

1 week ago


India Sagoon Full time

Sagoon is a young and innovative startup that has recently launched an advanced gifting app, transforming the gift-giving experience and enhancing connections among people. Our platform showcases a diverse selection of personalized and thoughtfully curated gift choices, simplifying the process of finding the ideal gift for any occasion. As we set forth on this thrilling venture, we are in search of a vibrant and passionate Tele Sales Junior Officer to join our team and contribute to the success of our app.

Responsibilities:

  • Initiate outbound calls to potential users to introduce them to the platform and its functionalities.
  • Cultivate and sustain relationships with users through consistent follow-up calls and emails.
  • Generate leads and follow through on inquiries via phone calls and emails.
  • Deliver comprehensive product information, feature details, promotional campaigns, deals, and address queries regarding our gift selections.
  • Stay updated on product insights, market trends, and competitor undertakings.
  • Support in addressing customer concerns and issues promptly and professionally.

Requirements:

  • Holder of a Bachelor's degree in Business Administration (BBA).
  • 2 years of hands-on experience in telesales, customer service, or within a gifting platform.
  • Outstanding verbal and written communication aptitude.
  • Robust interpersonal capabilities and adeptness in building customer rapport.
  • Ability to function autonomously and collaboratively within a fast-paced setting.
  • Exceptional organizational skills coupled with effective time management abilities.
  • Optimistic demeanor, resilience, and a keenness for continuous learning and adaptability.


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