Customer Relationship Manager
7 days ago
Company Description:
We see ourselves as a bunch of crazy maniacs who refuse to understand "It Can Not Happen".People know us for building the most awesome e-bikes (electric bicycles) but, how we see it is "We believe we are changing the world, one e-bike at a time, and playing a part in bringing India to the Global map for EVs." The company aims to bring across top-quality eBikes which would currently cost way more in the Indian market at an affordable price utilizing its local sourcing and manufacturing capabilities.
Let's talk numbersWe are currently the market leader in India across the e-bike category.Having grown from a team of 5 to now 250+ across the globe, from a small garage to now offices across 15 countries and clocking in INR 300+ Cr revenue in first three years of operations.
We have raised series B from global investors.We think this is a great start to our exciting journey.
Job Overview:
We are seeking a skilled and experienced Customer Relationship Manager to join our team in the EV industry.
The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and facilitating the sales and after-sales process.
Responsibilities:
Client Relationship Management:
Build and maintain strong relationships with existing and potential customers.
Address customer inquiries, concerns, and complaints promptly and professionally.
Coordinate with sales, service, and support teams to ensure seamless customer experiences.
Sales Support:
Assist the sales team in identifying potential leads and opportunities.
Provide product information, pricing details, and assistance to customers during the sales process.
Collaborate with the sales team to meet and exceed sales targets.
After-Sales Service:
Follow up with customers post-purchase to ensure satisfaction and address any issues.
Coordinate with service departments to schedule maintenance, repairs, or other post-sales services.
Resolve customer service problems to the satisfaction of the client.
Data Management:
Maintain accurate and updated customer databases and records.
Analyze customer data to identify trends, preferences, and opportunities for improvement.
Generate reports on customer satisfaction, sales performance, and other relevant metrics.
Communication and Collaboration:
Effectively communicate with internal teams to ensure alignment on customer needs and expectations.
Collaborate with marketing teams for promotional activities, campaigns, and events.
Conduct regular meetings and training sessions to update staff on customer-related processes and improvements.
Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field (preferred).Proven experience in customer relationship management, preferably in the automotive industry.
Excellent communication, interpersonal, and negotiation skills.Strong problem-solving abilities and a customer-focused approach.
Proficiency in CRM software and Microsoft Office Suite.
Ability to work in a fast-paced environment and manage multiple priorities effectively.
Benefits:
Competitive salary packageHealth insurance and other benefitsOpportunities for career growth and developmentA dynamic and supportive work environment
-
Customer Relationship Manager
3 weeks ago
Pune, Maharashtra, India TekPillar Full timeApply for Customer Relationship Manager, Tekpillar in Pune for 2 - 4 Year of Experience on
-
Customer Relationship Manager
2 months ago
Pune, Maharashtra, India TekPillar Full timeApply for Customer Relationship Manager, Tekpillar in Pune for 2 - 4 Year of Experience on
-
Mazars - - Recruitment
7 days ago
Pune, Maharashtra, India Manager Full timeManager Recruitment Job Specifications : Developing & implementing recruitment strategies : Develop and execute strategies to attract and hire the best candidates for open positions considering such factors as budget, time constraints and their organisation's culture and values for both lateral & campus hiring. Setting hiring goals and objectives : Set clear...
-
Customer Relationship Management Executive
7 days ago
Pune, Maharashtra, India UGES Full timeCompany Description UGES is an emerging firm located in Pune with expertise in Design Services, Asset Management, Project Management, Technical Due Diligence, Quality Assurance, and Analytics for the Renewables Industry. Our mission is to empower the Renewable Industry by leveraging our BIG DATA ANALYTICS Platforms & Dashboards to optimize asset performance...
-
Customer Relationship Officer
7 days ago
Pune, Maharashtra, India Agarwal Transline Logistics Full timeJob Requirements Job Title: Customer Relationship OfficerCompany Name: AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITEDLocation: Bund Garden, Pune, MaharashtraSalary: ₹ ₹30000/monthQualification: GraduationJob Description:Join AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITED as a Customer Relationship Officer and play a crucial role in building and maintaining...
-
Customer Relationship Officer
3 weeks ago
Pune, Maharashtra, India Agarwal Transline Logistics Full timeJob Requirements Job Title: Customer Relationship OfficerCompany Name: AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITEDLocation: Bund Garden, Pune, MaharashtraSalary: ₹ ₹30000/monthQualification: GraduationJob Description:Join AGARWAL TRANSLINE LOGISTICS PRIVATE LIMITED as a Customer Relationship Officer and play a crucial role in building and maintaining...
-
Mazars - - Finance
7 days ago
Pune, Maharashtra, India Manager Full timeManager Finance Role Outline:Mazars Business Services India has an exciting new opportunity for an experienced accountant to join the team as the Finance Business Partner. This role would suit an enthusiastic self-starter with a recognised accounting qualification and experience of professional services. Role Summary: Work closely with the Head of Service...
-
Relationship Manager
7 days ago
Pune, Maharashtra, India TATA AIA Life Insurance Full timeRelationship ManagerCompany Description Tata Aia Life is an insurance company HO based in Mumbai, Maharashtra, India. Our mission is to provide financial protection and security to individuals and families. With a focus on customer-centric solutions, we strive to meet the diverse needs of our clients and help them achieve their financial goals.Role...
-
Customer Relationship Executive
7 days ago
Pune, Maharashtra, India ScatterPie Analytics Full timeSkills Required: Develop and nurture relationships with new and existing clients, serving as their primary point of contact. Understand each client's business objectives, challenges, and requirements to provide personalized solutions and support. Proactively engage with clients to anticipate their needs, identify opportunities for upselling or crossselling,...
-
Mazars - IT Service Delivery
7 days ago
Pune, Maharashtra, India Manager Full timeBusiness Services Team Overview Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Forvis Mazars has the right tools, technology, strategies and services in...
-
Customer Relationship Executive
7 days ago
Pune, Maharashtra, India Two Brothers Organic farms Full timeJob Description: We are seeking a Customer Relationship Specialist to join our team and help us maintain and improveservice and will have excellent communication skills. They will be responsible for managing customer inquiries,resolving customer issues, and providing product and service recommendations to customers. This position requires theability to work...
-
Customer Relationship Executive
7 days ago
Pune, Maharashtra, India vmedulife Software Services Pvt Ltd Full timeAbout vmedulife Softwarevmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers...
-
Customer Relationship Executive
7 days ago
Pune, Maharashtra, India vmedulife Software Full timeAbout vmedulife Softwarevmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers...
-
Relationship Manager
7 days ago
Pune, Maharashtra, India Tata AIA Life Insurance Full timeJOB DESCRIPTIONPosition TitleRelationship ManagerDepartmentDirect Distribution – Direct Sales ForceLevel/ BandOfficerReports to DirectSales ManagerGeographic Area CoveredAs per mapped branch & cityStakeholders - InternalDSF Sales ForceStakeholders - ExternalExiting Tata AIA ConsumersOrganizational RelationshipsJob DimensionsKey Result AreasSales· Achieve...
-
Relationship Manager
7 days ago
Pune, Maharashtra, India BAY LEAF HR Solutions Pvt Ltd Full timeResponsibilities Understand customer needs an companies to develop plans to address them Identify key staff in clients to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply, and customer service processes Aim to preserve...
-
Customer Relationship Executive
7 days ago
Pune, Maharashtra, India Kothari Wheels Honda Full timeBuilding and maintaining profitable relationships with key customers.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase salesJob Types: फ़ुल-टाइम, नियमित / स्थायीSalary: ₹१०,०००.०० per monthBenefits:- प्रॉविडेंट...
-
Relationship Manager
7 days ago
Pune, Maharashtra, India Skill Ventory Full timeRoles and ResponsibilitiesRole – Relationship Manager(Pune Circle 5 / Mumbai Circle 5 ).Location - Maharashtra to be posted at Branches in our Nagpur, Pune, Mumbai circle.Grade - Asst Manager, Deputy Manager.Desired exp - Exp in handling sales of Farmer funding, Mortgage Loans, LAP, working capital facility etc.,Key responsibility - Reach, acquire, ripe &...
-
Relationship Manager
7 days ago
Pune, Maharashtra, India Tata AIA Life Insurance Full timeJOB DESCRIPTION Position Title Relationship Manager Department Direct Distribution – Direct Sales Force Level/ Band Officer Reports to Direct Sales Manager Geographic Area Covered As per mapped branch & city Stakeholders - Internal DSF Sales Force Stakeholders - External Exiting Tata AIA Consumers ...
-
Client Relationship Manager
3 weeks ago
Pune, Maharashtra, India Cognizant Technology Solutions Full timeClient Relationship Manager - MLEU Location – Pune Job summary We are seeking a seasoned Client Relationship Manager with 15-17 years of experience to join our multinational corporation. The ideal candidate will excel in nurturing client relationships, ensuring client satisfaction, and driving business growth. With a focus on the Finance & Accounting and...
-
Client Relationship Manager
2 months ago
Pune, Maharashtra, India Cognizant Technology Solutions Full timeClient Relationship Manager - MLEU Location – Pune Job summary We are seeking a seasoned Client Relationship Manager with 15-17 years of experience to join our multinational corporation. The ideal candidate will excel in nurturing client relationships, ensuring client satisfaction, and driving business growth. With a focus on the Finance & Accounting and...