Hotel Resource Manager

1 week ago


India MVC Resources Full time
Job Description
Key Responsibilities:
  • Hotel Booking: Handle hotel reservations for clients, including researching available options, negotiating rates, and securing bookings based on client preferences and budgetary constraints.
  • Customer Service: Provide excellent customer service to clients by assisting with inquiries, offering recommendations, and addressing any concerns or issues related to hotel bookings.
  • Booking Management: Manage hotel bookings from initial reservation to confirmation, including processing payments, issuing confirmation documents, and updating booking details as needed.
  • Database Management: Maintain accurate records of hotel bookings, client preferences, and special requests in the agency's booking system or database.
  • Supplier Relations: Develop and maintain positive relationships with hotel suppliers and partners to ensure timely and efficient booking processes and access to exclusive deals or discounts.
  • Market Research: Stay informed about hotel industry trends, new properties, and destination developments to provide clients with up-to-date information and recommendations.
  • Sales and Upselling: Identify opportunities for upselling or cross-selling additional services, such as room upgrades, hotel packages, or amenities, to enhance the client's overall travel experience.
Requirements
  • Must be a Singaporean or posses a PR
  • Customer Service Skills: Strong interpersonal and communication skills to effectively interact with clients and address their needs and preferences.
  • Attention to Detail: Meticulous attention to detail to accurately manage booking details, ensure reservation accuracy, and handle special requests.
  • Organizational Skills: Ability to multitask and prioritize tasks in a fast-paced environment while maintaining a high level of accuracy and efficiency.
  • Problem-Solving Skills: Aptitude for resolving issues or conflicts related to hotel bookings, such as availability constraints or booking errors, in a timely and effective manner.
  • Negotiation Skills: Experience in negotiating with hotel suppliers to secure favorable rates, room allocations, and booking terms on behalf of clients.
  • Knowledge of Travel Software: Proficiency in using travel booking systems, reservation management software, or online booking platforms to research, book, and manage hotel accommodations.
  • Destination Knowledge: Familiarity with popular travel destinations, hotel properties, and local attractions to provide informed recommendations and advice to clients.
  • Sales and Marketing Abilities: Ability to identify sales opportunities, promote hotel properties or special offers, and persuade clients to book accommodations through the travel agency.


  • india Wilton Hotel & Restaurant Full time

    Company Description Wilton Hotel & Restaurant is a renowned establishment located in Sulthanbathery, Kerala, India. We are a restaurants company dedicated to providing exceptional service and unforgettable experiences to our guests. With a prime location near NH766, we are the preferred choice for both locals and tourists. Role Description This is a...


  • india MVC Resources Full time

    Job Description Key Responsibilities:  Hotel Booking: Handle hotel reservations for clients, including researching available options, negotiating rates, and securing bookings based on client preferences and budgetary constraints.Customer Service: Provide excellent customer service to clients by assisting with inquiries, offering recommendations, and...

  • Hotel Manager

    1 month ago


    india Areeb Full time

    Job Description  On behalf of our client, we are recruiting an Assistant Hotel Manager. Job Summary:   The Assistant Hotel Manager, to oversee all aspects of daily operations in the hotel, including team management, achieving a balance between customer service and profitability, developing marketing and promotional strategies, ensuring service quality and...


  • India e-JOBSAPP Full time

    Job Description Work with us – Dream with us – Grow with us The Metaxa Hospitality Group (MHG) is an internationally multi-awarded group of companies that develops, manages, and operates Resorts and Hotels in Crete and Santorini (Greece). At MHG we encourage passion for hospitality, for "philoxenia", and we focus on trustworthy and warm relationships....

  • Hotel Manager

    2 weeks ago


    india Recruit North Ltd Full time

    Job Description Our luxury hotel and spa client is seeking a dynamic and dedicated Hotel Manager to support the General Manager and oversee the day-to-day operations to ensure a superior guest experience. This pivotal role demands a meticulous eye for detail, exceptional organisational skills, and a passion for exceeding guest expectations. Under the...


  • india e-JOBSAPP Full time

    Job Description Work with us – Dream with us – Grow with us The Metaxa Hospitality Group (MHG) is an internationally multi-awarded group of companies that develops, manages, and operates Resorts and Hotels in Crete and Santorini (Greece). At MHG we encourage passion for hospitality, for “philoxenia”, and we focus on trustworthy and warm...


  • india e-JOBSAPP Full time

    Job Description Work with us – Dream with us – Grow with us The Metaxa Hospitality Group (MHG) is an internationally multi-awarded group of companies that develops, manages, and operates Resorts and Hotels in Crete and Santorini (Greece). At MHG we encourage passion for hospitality, for “philoxenia”, and we focus on trustworthy and warm...


  • India Hospitality Spotlight Full time

    Job Description Hospitality Spotlight is looking for a Hotel Banquet Manager for a luxury hotel in southern California.The Work: Leads by example at all levels of execution Manage banquets from beginning to end of an upscale, full-service property Hire, train, manage, and schedule banquet team members Work with F&B Director, Catering Manager and other...

  • Hotel Banquet Manager

    2 months ago


    india Hospitality Spotlight Full time

    Job Description Hospitality Spotlight is looking for a Hotel Banquet Manager for a luxury hotel in southern California.The Work:Leads by example at all levels of execution Manage banquets from beginning to end of an upscale, full-service property Hire, train, manage, and schedule banquet team members  Work with F&B Director, Catering Manager and other...


  • india Product and Technology Full time

    Job Purpose:  The primary responsibility of the Hotel Support Desk Manager is to oversee the efficient operation of the hotel support desk. This role involves managing a team of support agents who assist the front desk teams with bookings, payments, issue resolution and any other support required to improve the hotel attachment. The manager ensures...


  • india Product and Technology Full time

    Job Purpose:  The primary responsibility of the Hotel Support Desk Manager is to oversee the efficient operation of the hotel support desk. This role involves managing a team of support agents who assist the front desk teams with bookings, payments, issue resolution and any other support required to improve the hotel attachment. The manager ensures...


  • india Juma Al Majid Holding Group L.L.C. Full time

    Job Description PRIMARY OBJECTIVE OF POSITION  To achieve the hotel’s operating goals by maximizing employee productivity and wellbeing and achieve the hotel’s guest service objectives.  In addition, the job incumbent pro-actively handles personnel administration, directs, and implements training programs, and human resources guidelines, polices and...


  • india Juma Al Majid Holding Group L.L.C. Full time

    Job Description PRIMARY OBJECTIVE OF POSITION  To achieve the hotel’s operating goals by maximizing employee productivity and wellbeing and achieve the hotel’s guest service objectives.  In addition, the job incumbent pro-actively handles personnel administration, directs, and implements training programs, and human resources guidelines, polices and...


  • India Juma Al Majid Holding Group L.L.C. Full time

    Job Description PRIMARY OBJECTIVE OF POSITION To achieve the hotel's operating goals by maximizing employee productivity and wellbeing and achieve the hotel's guest service objectives. In addition, the job incumbent pro-actively handles personnel administration, directs, and implements training programs, and human resources guidelines, polices and procedures...

  • Hotel Sales Manager

    1 month ago


    india e-JOBSAPP Full time

    Job Description We are a distinguished hospitality group operating in the heart of Ghent, Belgium, offering two exceptional properties: the Ghent Marriott and the Residence Inn.The Ghent Marriott stands proudly in the historic city center, gracing the banks of the Lys River within the medieval harbor. Boasting 150 luxurious bedrooms, 9 versatile meeting...

  • Hotel Manager

    1 week ago


    India Accor Full time

    Company DescriptionJob Description WHAT YOU WILL BE DOING: Support Cluster General Manager in leading the operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs. Act as...


  • india Talentuition, LLC Full time

    Job Description Our boutique Gatlinburg hotel is looking for an enthusiastic, hands-on Manager to join our team in providing extraordinary customer service and making a great impression on our guests and the community.  Our property attracts both business and recreational travelers, many of whom have been visiting us for years.  Our Manager is...


  • India Talentuition, LLC Full time

    Job Description Our boutique Gatlinburg hotel is looking for an enthusiastic, hands-on Manager to join our team in providing extraordinary customer service and making a great impression on our guests and the community. Our property attracts both business and recreational travelers, many of whom have been visiting us for years. Our Manager is responsible...


  • India Bluserena SpA Unipersonale Full time

    Job Description BLUSERENA HOTELS & RESORTS – CHI SIAMO La nostra storia è iniziata con un hotel sul mare.Oggi accogliamo i nostri ospiti in 13 hotel e resort, a 4 e a 5 stelle, in moderni centri congressi e nella prestigiosa Ethra Thalasso SPA.Gli hotel sono in Sardegna, Puglia, Sicilia, Calabria e Abruzzo, affacciati su spiagge meravigliose, e in...


  • India Right Advisors Private Limited Full time

    GreetingsFurther to our discussion please find the attached details for your ready reference:Job Description (5 Hotel Projects is mandatory so if you have exp in 5 star hotel then apply))Job Tittle Purchase Manager-Hotel businessExperience yearsBudget 25 LPA Max (no negotiation)Job Location Goa.Implement sound purchasing policies, systems and procedures in...