Hotel Manager

2 weeks ago

india Recruit North Ltd Full time
Job Description

Our luxury hotel and spa client is seeking a dynamic and dedicated Hotel Manager to support the General Manager and oversee the day-to-day operations to ensure a superior guest experience. This pivotal role demands a meticulous eye for detail, exceptional organisational skills, and a passion for exceeding guest expectations. Under the guidance of the General Manger, and as the face of our hotel, you will embody their commitment to high standards and lead a team dedicated to excellence.

Your new job

People Management

  • Inspire and lead a team to deliver outstanding hospitality.
  • Empower staff to anticipate and meet guest needs with autonomy.
  • Conduct regular training and development to uphold first-class service levels.
  • Maintain effective communication through regular meetings and briefings.

Product Management

  • Ensure consistent delivery of high standards across all departments.
  • Maintain a safe, clean, and inviting environment.
  • Continuously seek ways to enhance the guest experience.
  • Support company initiatives and uphold service excellence in all areas.

Process Management

  • Oversee daily operations efficiently and effectively.
  • Ensure compliance with health, safety, and HR procedures.
  • Collaborate with the Executive Chef to optimise F&B operations.
  • Stay informed of and communicate hotel updates and changes.

Profit Management

  • Control operational costs and manage budgets proactively.
  • Ensure accurate stock control and resource planning.
  • Optimise staff rotas to meet wage percentage targets.
  • Report and investigate any accounting discrepancies.

Requirements
  • Proven experience in hotel management or a similar leadership role.
  • Strong commercial and financial acumen.
  • Ability to train, develop, and retain a high-performing team.
  • Excellent communication and interpersonal skills.
  • Proficiency in IT systems and knowledge of Rezlynx is an advantage.
  • Familiarity with relevant legislation (Food Safety, Health & Safety, Liquor Licensing).
  • Outgoing personality with a passion for customer service.

Benefits
  • Hard work, loyalty and commitment is recognised.
  • Salary of £40,000 per year.
  • Live-in accommodation is available for a period of up to 3 months until you find your own place.
  • Staff discount scheme in sister hotels and restaurants.
  • Joining one of the most successful hotel groups in the Lake District.
  • Great benefits package.

To apply for this job, you must already have the legal right to, permanently, live and work in the UK. We do not offer visa sponsorships and we are unable to provide immigration advice.


Requirements
Proven experience in hotel management or a similar leadership role. Strong commercial and financial acumen. Ability to train, develop, and retain a high-performing team. Excellent communication and interpersonal skills. Proficiency in IT systems and knowledge of Rezlynx is an advantage. Familiarity with relevant legislation (Food Safety, Health & Safety, Liquor Licensing). Outgoing personality with a passion for customer service.

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