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Product Manager
3 months ago
Job Description :
- 812 years' experience
- Ideally with a BBPS/ Payments/ eCommerce background
- Experience in providing support for payment related product implementations.
- Experience in developing/managing high volume digital transactions
- Experience in managing and supporting third party ERP solutions and other third party applications (desirable)
- Domain knowledge of digital transaction platformsBBPS, Bill Payments, Payment Gateway, eCommerce.
- Ability to manage & Support production support related aspects both in terms of technical and functional.
Job Description / Responsibilities:
- Strong written and oral communications skills, proven ability to handle partnerships and customers
- Understanding of various payment systems and processes
- Ability to learn quickly and to share knowledge with team mates.
- Ability to manage projects independently.
- Ability to leverage data to identify production issues & Strong problem solving skills.
- Able to manage multiple stakeholders
- Ability to drill production data for production issue analysis and generate MIS/Reports based production data.
- Ensure compliance related support with applicable legal, regulatory requirements.
- Establish a process of constantly benchmarking the platform with respect to production support related aspects and take necessary corrective action if needed
- Build a team for User Acceptance Testing (UAT) and building a comprehensive repository of test cases for production related issues and troubleshooting.
- Eye for detail
- Ability to define end to end processes
- Innovative for new product ideas
- Project Management
Candidate must be :
- Excellent communication skills, ability to handle clients in a mature and highly responsive manner.
- Familiarity with technology/ web based applications/ process mapping skills/ business requirements definition.
- Ability to manage a team of resources; interact with multiple teams and effective delivery of the final requirement.
- Familiarity with systems; and ability to understand/ use internet based platforms.
- Strong people & Technical project management skills are must.
- Creating Requirement documents and Functional documents
- Managing Vendors
Technical Knowledge :
- Handson with Linux/Unix Commands.
- Knowledge of Putty and its related Commands
- SFTP/FTP file sharing knowledge
- WebSphere
- IIS/SSL certificate installation knowledge Base.
- Knowledge of REST and SOAP based web services.
- Hand-On with Postman kind of tools for web service testing and troubleshooting.
- Knowledge of various encryption mechanism such as AES256, RSA, SHA256, HMAC etc.
- Good to have JAVA, .NET and PHP basics.
- Hands on knowledge of MS Office, Excel, PowerPoint.