ITSM Consultant

2 weeks ago


India NEXUS CORPORATION Full time
Job Description
業務概要:
  • 顧客企業のITサービスマネージメント(ITSM)業務、ITガバナンス体制へのアセスメント、課題抽出、業務改善支援
  • これら支援計画の提案と実行におけるBA、PM
  • 上記取り組みを推進していく上で付随的に発生する各種リサーチ、内外コミュニケーション
Business Overview:
  • Assessment of client company's IT service management (ITSM) operations, IT governance system, problem extraction, and business improvement support
  • BA and PM in proposing and implementing these support plans
  • Various research and internal and external communications incidental to promoting the above initiatives
Requirements 必須スキル・経験:
以下いずれかのご経験
  • ITSMツールの導入コンサルもしくはプリセールス経験
  • COBITもしくはITIL関連資格を取得済みかつITSM業務に関する業務改善を顧客向けに行った経験
歓迎スキル・経験:
  • コンサルティングファームでの実務経験
  • 事業戦略、デジタル戦略、オペレーション戦略等上流の各種企画、計画立案経験
  • 役員クラスとのコミュニケーション
  • PM経験
求める人物像:
  • 考える力(あたらしいことに取り組むシーンも多く、年齢や経験問わず、イメージする力、発想する力を重視します)
  • コミュニケーション力(相手がわかるように "伝える" 力、相手が言いたいことを早期に読み取る力)
  • マインド/メンタリティ(挑戦を続けていく姿勢、あたらしい環境と真摯に向き合い、精進していけること、謙虚に取り組めること)
  • 人物としてのわかりやすさ(自分の考え/意見があり、それがクリアかつオープンであること、周囲から "一緒にはたらきたい"と思われる、またはそれを志向していること)
Required Skills/Experience:
Experience with any of the following
  • ITSM tool implementation consulting or pre-sales experience
  • Have acquired COBIT or ITIL related qualifications and experience in improving ITSM operations for customers.
Welcome Skills:
  • Work experience at a consulting firm
  • Experience in various upstream planning and planning such as business strategy, digital strategy, operation strategy, etc
  • Communication with executives
  • PM experience
The person you are looking for:
  • Ability to think (There are many situations where you will be working on new things, so we emphasize the ability to imagine and come up with ideas, regardless of age or experience)
  • Communication skills (ability to "communicate" so that the other person understands, ability to quickly read what the other person wants to say)
  • Mind/Mentality (the ability to continue taking on challenges, the ability to face the new environment sincerely and work hard, and the ability to work with humility)
  • Easy to understand as a person (have your own thoughts/opinions, be clear and open about them, and be seen by those around you as "wanting to work together" or have that intention)
Requirements
業務概要:
  • 顧客企業のITサービスマネージメント(ITSM)業務、ITガバナンス体制へのアセスメント、課題抽出、業務改善支援
  • これら支援計画の提案と実行におけるBA、PM
  • 上記取り組みを推進していく上で付随的に発生する各種リサーチ、内外コミュニケーション
Business Overview:
  • Assessment of client company's IT service management (ITSM) operations, IT governance system, problem extraction, and business improvement support
  • BA and PM in proposing and implementing these support plans
  • Various research and internal and external communications incidental to promoting the above initiatives
Requirements 必須スキル・経験:
以下いずれかのご経験
  • ITSMツールの導入コンサルもしくはプリセールス経験
  • COBITもしくはITIL関連資格を取得済みかつITSM業務に関する業務改善を顧客向けに行った経験
歓迎スキル・経験:
  • コンサルティングファームでの実務経験
  • 事業戦略、デジタル戦略、オペレーション戦略等上流の各種企画、計画立案経験
  • 役員クラスとのコミュニケーション
  • PM経験
求める人物像:
  • 考える力(あたらしいことに取り組むシーンも多く、年齢や経験問わず、イメージする力、発想する力を重視します)
  • コミュニケーション力(相手がわかるように "伝える" 力、相手が言いたいことを早期に読み取る力)
  • マインド/メンタリティ(挑戦を続けていく姿勢、あたらしい環境と真摯に向き合い、精進していけること、謙虚に取り組めること)
  • 人物としてのわかりやすさ(自分の考え/意見があり、それがクリアかつオープンであること、周囲から "一緒にはたらきたい"と思われる、またはそれを志向していること)
Required Skills/Experience:
Experience with any of the following
  • ITSM tool implementation consulting or pre-sales experience
  • Have acquired COBIT or ITIL related qualifications and experience in improving ITSM operations for customers.
Welcome Skills:
  • Work experience at a consulting firm
  • Experience in various upstream planning and planning such as business strategy, digital strategy, operation strategy, etc
  • Communication with executives
  • PM experience
The person you are looking for:
  • Ability to think (There are many situations where you will be working on new things, so we emphasize the ability to imagine and come up with ideas, regardless of age or experience)
  • Communication skills (ability to "communicate" so that the other person understands, ability to quickly read what the other person wants to say)
  • Mind/Mentality (the ability to continue taking on challenges, the ability to face the new environment sincerely and work hard, and the ability to work with humility)
  • Easy to understand as a person (have your own thoughts/opinions, be clear and open about them, and be seen by those around you as "wanting to work together" or have that intention)

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